ByWater Solutions incident

Reported Slowness

Resolved after 2 hours 52 minutes, affecting Hosted Services - US, on August 14, 2024.

identified Aug 14, 2024, 04:02 PM UTC

Our developers have identified an issue and are working towards a fix. Slowness may continue to occur on the top of every hour / half hour until a patch has been applied.

Started
Aug 14, 2024, 02:07 PM UTC
Resolved
Aug 14, 2024, 05:00 PM UTC
Duration
2h 52m
Detected by Pingoru
Aug 14, 2024, 02:07 PM UTC

Affected components

Hosted Services - US

Update timeline

  1. investigating Aug 14, 2024, 02:07 PM UTC

    We have been informed that some partners' Koha instances are slow, and we are actively investigating the root cause.

  2. identified Aug 14, 2024, 04:02 PM UTC

    Our developers have identified an issue and are working towards a fix. Slowness may continue to occur on the top of every hour / half hour until a patch has been applied.

  3. resolved Aug 14, 2024, 05:00 PM UTC

    We have completed the required work, and services have stabilized.

Your product runs on more than ByWater Solutions

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →