ByWater Solutions incident

Indexing for Aspen Issues

Resolved after 3 hours 23 minutes, affecting Hosted Services - Google, on September 18, 2024.

resolved Sep 18, 2024, 06:31 PM UTC

A fix has been deployed for any interruptions in indexing, and operations should be back to normal! Please let us know in a ticket if you notice any issues with your Aspen Discovery indexing.

Started
Sep 18, 2024, 03:07 PM UTC
Resolved
Sep 18, 2024, 06:31 PM UTC
Duration
3h 23m
Detected by Pingoru
Sep 18, 2024, 03:07 PM UTC

Affected components

Hosted Services - Google

Update timeline

  1. investigating Sep 18, 2024, 03:07 PM UTC

    We are aware of a problem with Aspen indexing and are working to resolve that issue.

  2. resolved Sep 18, 2024, 06:31 PM UTC

    A fix has been deployed for any interruptions in indexing, and operations should be back to normal! Please let us know in a ticket if you notice any issues with your Aspen Discovery indexing.

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