ByWater Solutions incident

Some Aspen sites experiencing issues

Resolved after 4 hours 3 minutes, on February 5, 2025.

investigating Feb 05, 2025, 03:10 PM UTC

A small subset of Aspen instances are experiencing slowness/interruptions. Our Systems team is investigating the issue.

Started: Feb 05, 2025, 03:10 PM UTC
Resolved: Feb 05, 2025, 07:13 PM UTC
Duration: 4h 3m
Detected by Pingoru: Feb 05, 2025, 03:10 PM UTC

Update timeline

investigating Feb 05, 2025, 03:10 PM UTC

A small subset of Aspen instances are experiencing slowness/interruptions. Our Systems team is investigating the issue.
resolved Feb 05, 2025, 07:13 PM UTC

We've identified the cause of the problem and deployed a fix.

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