ByWater Solutions incident

Service interruptions

Resolved after 2 hours 57 minutes, on June 17, 2025.

resolved Jun 17, 2025, 11:13 PM UTC

This afternoon’s interruptions were caused by an outage at our upstream provider, which has been corrected. Please let us know if you continue to experience interruptions.

Started
Jun 17, 2025, 08:16 PM UTC
Resolved
Jun 17, 2025, 11:13 PM UTC
Duration
2h 57m
Detected by Pingoru
Jun 17, 2025, 08:16 PM UTC

Update timeline

  1. investigating Jun 17, 2025, 08:16 PM UTC

    Our operations team is investigating an issue affecting a subset of our hosted Koha partners, causing timeout errors. We will provide another update within one hour.

  2. resolved Jun 17, 2025, 11:13 PM UTC

    This afternoon’s interruptions were caused by an outage at our upstream provider, which has been corrected. Please let us know if you continue to experience interruptions.

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