Resolved after 5 hours 21 minutes, on July 31, 2025.
This issue has been resolved. Please send us a ticket if you continue to receive errors when renewing items in Aspen.
Update timeline
- investigating Jul 31, 2025, 02:27 PM UTC
Our operations team has identified an issue affecting the ability to renew items in Aspen, and is working to implement a fix.
- resolved Jul 31, 2025, 07:48 PM UTC
This issue has been resolved. Please send us a ticket if you continue to receive errors when renewing items in Aspen.
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