ByWater Solutions incident

Cloudflare Outage

Resolved after 2 hours 22 minutes, affecting Hosted Services - US, on November 18, 2025.

resolved Nov 18, 2025, 01:46 PM UTC

Update from CF: Monitoring - A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

Started
Nov 18, 2025, 11:24 AM UTC
Resolved
Nov 18, 2025, 01:46 PM UTC
Duration
2h 22m
Detected by Pingoru
Nov 18, 2025, 11:24 AM UTC

Affected components

Hosted Services - US

Update timeline

  1. investigating Nov 18, 2025, 11:24 AM UTC

    It is Cloudflare’s turn for a world wide outage (following the footsteps of Amazon and Azure of a few weeks ago). Good news is it doesn’t appear it’s impacting us - if it is please let us know. The CF folks are working on resolving it quickly https://www.cloudflarestatus.com

  2. monitoring Nov 18, 2025, 12:16 PM UTC

    We are seeing reports of our partners being impacted by CF's outage. CF let us know they are very close to a fix and we are waiting for them to restore services. They are posting updates here: https://www.cloudflarestatus.com/

  3. monitoring Nov 18, 2025, 12:36 PM UTC

    We were able to pause Cloudflare, so your traffic will bypass the CF network and hopefully avoid any outages that may be associated with it.

  4. monitoring Nov 18, 2025, 01:02 PM UTC

    After pausing CF, you may be getting an SSL error on your site. This is fine and we can manually renew the cert if you let us know. This occurs because CF stores your cert and by us bypassing CF, CF cannot provide the cert. CF is working on fixing the issue and once its resolved, we will flip back to our protected network and the SSL errors will go away.

  5. resolved Nov 18, 2025, 01:46 PM UTC

    Update from CF: Monitoring - A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

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