Resolved after 5 hours 10 minutes, affecting Hosted Services - US, on November 24, 2025.
Most partners with impacted Metabase instances are now recovered, and connectivity is being worked on for the remaining impacted instances. We will update again when new information is available.
Affected components
Update timeline
- investigating Nov 24, 2025, 04:05 PM UTC
Our operations team has identified an issue with some Metabase instances. They are currently investigating and will have an update in one hour.
- investigating Nov 24, 2025, 05:09 PM UTC
Our operations team continues to work on the issue, updates will come again in an hour.
- identified Nov 24, 2025, 06:34 PM UTC
Our operations team has identified an issue with some Metabase instances. We are currently working to correct this issue with our upstream provider and will have an update as new information is available.
- resolved Nov 24, 2025, 09:15 PM UTC
Most partners with impacted Metabase instances are now recovered, and connectivity is being worked on for the remaining impacted instances. We will update again when new information is available.
Your product runs on more than ByWater Solutions
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services