ByWater Solutions incident

Identified Aspen interruptions

Resolved after 3 hours 20 minutes, affecting Hosted Services - Google, on December 19, 2025.

investigating Dec 19, 2025, 09:00 PM UTC

Our operations team has identified an issue with an upgrade process within Aspen. The team has begun implementing a fix, and some impacted partners will already see recovery.

Started
Dec 19, 2025, 09:00 PM UTC
Resolved
Dec 20, 2025, 12:20 AM UTC
Duration
3h 20m
Detected by Pingoru
Dec 19, 2025, 09:00 PM UTC

Affected components

Hosted Services - Google

Update timeline

  1. investigating Dec 19, 2025, 09:00 PM UTC

    Our operations team has identified an issue with an upgrade process within Aspen. The team has begun implementing a fix, and some impacted partners will already see recovery.

  2. resolved Dec 20, 2025, 12:20 AM UTC

    Our team has implemented a fix, and Aspen services should be restored.

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