ByWater Solutions incident

Koha Interruptions

Resolved after 1 hour 9 minutes, affecting Hosted Services - US, on April 23, 2026.

resolved Apr 23, 2026, 04:09 PM UTC

The operations team has identified the issue, taken action to remediate the issue, and is currently monitoring for any further developments. Any partner still experiencing interruptions should call or open a ticket for us to assist.

Started
Apr 23, 2026, 03:00 PM UTC
Resolved
Apr 23, 2026, 04:09 PM UTC
Duration
1h 9m
Detected by Pingoru
Apr 23, 2026, 03:00 PM UTC

Affected components

Hosted Services - US

Update timeline

  1. investigating Apr 23, 2026, 03:00 PM UTC

    Our operations team has identified an issue with Koha connections. They are currently investigating and will have an update in 30 minutes.

  2. resolved Apr 23, 2026, 04:09 PM UTC

    The operations team has identified the issue, taken action to remediate the issue, and is currently monitoring for any further developments. Any partner still experiencing interruptions should call or open a ticket for us to assist.

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