ByWater Solutions incident

LiDA 26.05.00 crashes upon login

Resolved after 13 days 1 hour, on June 24, 2026.

resolved Jun 25, 2026, 12:52 PM UTC

A fix has been created and is being distributed through the app stores to all affected partners.

Started
Jun 24, 2026, 04:01 PM UTC
Resolved
Jul 07, 2026, 05:41 PM UTC
Duration
13d 1h
Detected by Pingoru
Jun 24, 2026, 04:01 PM UTC

Update timeline

  1. investigating Jun 24, 2026, 04:01 PM UTC

    There is a bug in the latest version of LiDA (26.05.00) that causes the app to crash after login. The bug affects all platforms. Our developers are working to resolve the issue as quickly as possible. We will update this page with our progress.

  2. resolved Jun 24, 2026, 07:17 PM UTC

    Our developers have submitted a new build to Apple and Google to resolve this issue. Once we have confirmed that the build is successful, we will deploy it to our partners.

  3. resolved Jun 25, 2026, 12:52 PM UTC

    A fix has been created and is being distributed through the app stores to all affected partners.

  4. resolved Jul 07, 2026, 05:41 PM UTC

    LiDA is operational on Android. We are awaiting review of the iOS build.

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