Resolved after 34 days 22 hours, on August 5, 2026.
Our systems team is continuing to work with our upstream provider and monitor the situation. Further updates will come as we receive new information from Rackspace.
Update timeline
- investigating Aug 05, 2026, 06:13 PM UTC
We are currently working with our upstream provider to identify whether technical issues currently identified for their services is impacting our hosted Koha. We are investigating with our provider and will give updates as we have them.
- investigating Aug 05, 2026, 07:28 PM UTC
Our systems team is continuing to work with our upstream provider to ensure their current outage has minimal impact to our hosted services. Another update will come in one hour.
- monitoring Aug 05, 2026, 08:19 PM UTC
Our systems team is continuing to work with our upstream provider and monitor the situation. Further updates will come as we receive new information from Rackspace.
Your product runs on more than ByWater Solutions
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.