Bynder incident

Degraded performance with Asset Bank in Global and US-only regions

Minor Resolved View vendor source →

Bynder experienced a minor incident on July 9, 2025 affecting Asset Library and Uploads and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2025, 07:11 PM UTC
Resolved
Jul 09, 2025, 08:01 PM UTC
Duration
50m
Detected by Pingoru
Jul 09, 2025, 07:11 PM UTC

Affected components

Asset LibraryUploadsGlobalUS Only

Update timeline

  1. investigating Jul 09, 2025, 07:11 PM UTC

    We are currently experiencing issues with uploads and thumbnail displays on the services in the Global and US-only regions. It might happen to portals in these regions that uploads will error out and thumbnails may not display within your portal. We are working hard on the solution of this problem and will keep you updated on the progress.

  2. identified Jul 09, 2025, 07:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 09, 2025, 07:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 09, 2025, 08:01 PM UTC

    This incident has been resolved.