Bynder incident
EU-only region - Degraded performance with the Universal Compact View (UCV)
Bynder experienced a minor incident on July 11, 2025 affecting Asset Library and Asset Workflow and 1 more component, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 11, 2025, 08:29 AM UTC
We are currently experiencing issues with the Universal Compact View (UCV) in the EU region. It might happen that when using the UCV, the system does not load any assets and gives a 500 error. The UCV is used to load content into other modules/systems, so issues might occur with the following operations: - Relating assets - Adding images in Studio - Using an integration with for example a CMS - Etc. We are working hard on the solution of this problem and will keep you updated on the progress.
- monitoring Jul 11, 2025, 08:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 11, 2025, 09:45 AM UTC
This incident has been resolved.