Bynder incident

Degraded performance with the UCV in the Global region

Minor Resolved View vendor source →

Bynder experienced a minor incident on August 7, 2025 affecting Asset Library and Global, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 02:53 PM UTC
Resolved
Aug 07, 2025, 05:40 PM UTC
Duration
2h 47m
Detected by Pingoru
Aug 07, 2025, 02:53 PM UTC

Affected components

Asset LibraryGlobal

Update timeline

  1. investigating Aug 07, 2025, 02:53 PM UTC

    We are currently experiencing issues with the Universal Compact View (UCV) on the services in the Global region. It might happen to portals in this region that the UCV will load with a error message of Oops Something went wrong!. We are working hard on the solution of this problem and will keep you updated on the progress.

  2. identified Aug 07, 2025, 04:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 07, 2025, 05:40 PM UTC

    This incident has been resolved.