Bynder incident

Degraded performance with Asset Bank in the US region and Global

Minor Resolved View vendor source →

Bynder experienced a minor incident on August 12, 2025 affecting Asset Library, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2025, 02:02 PM UTC
Resolved
Aug 12, 2025, 02:41 PM UTC
Duration
38m
Detected by Pingoru
Aug 12, 2025, 02:02 PM UTC

Affected components

Asset Library

Update timeline

  1. investigating Aug 12, 2025, 02:02 PM UTC

    We are currently experiencing issues with Asset Bank on the services in the US and Global region. It might happen to certain users to be redirected to dashboard/homepage when trying to access the Asset Bank in these regions. We are working hard on the solution of this problem and will keep you updated on the progress.

  2. monitoring Aug 12, 2025, 02:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 12, 2025, 02:41 PM UTC

    This incident has been resolved.