Bynder experienced a minor incident on September 25, 2025 affecting Downloads and Global, lasting 3h 37m. The incident has been resolved; the full update timeline is below.
Affected components
DownloadsGlobal
Update timeline
- investigating Sep 25, 2025, 11:47 AM UTC
We’re currently investigating reports of issues affecting downloads in our global region. Users may experience (batch) downloads not starting. Our team is working to identify the cause and will share updates as soon as possible.
- identified Sep 25, 2025, 11:53 AM UTC
We’ve identified the cause of the issue. Our team is implementing a fix and will provide an update once the solution is deployed.
- monitoring Sep 25, 2025, 12:00 PM UTC
We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.
- resolved Sep 25, 2025, 03:24 PM UTC
This incident has been resolved.