Bynder Outage History
Bynder is up right nowPingoru has recorded 53 incidents for Bynder: 43 in the last 12 months and 13 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 7 | 82 of 720 (11%) |
| May 2026 | 1 | 13 of 744 (2%) |
| June 2026 | 4 | 6 of 720 (1%) |
| July 2026 | 4 | 6 of 744 (1%) |
| August 2026 | 4 | 43 of 744 (6%) |
| September 2026 | 3 | 3 of 720 (0%) |
| October 2026 | 6 | 11 of 511 (2%) |
Incidents, newest first
Minor October 20, 2026 Production Environment - All regions 5h 42m Uploads, Downloads, Global, US Only and 1 more
Started Oct 20, 2026, 03:29 PM UTC· resolved Oct 20, 2026, 09:12 PM UTC
- investigating Oct 20, 2026, 03:29 PM UTC
We are investigating an issue involving part of our production environment. We are working to establish its scope and whether it has affected customer-facing services. We will provide further updates as we confirm more information.
- identified Oct 20, 2026, 04:28 PM UTC
We have identified the cause of the issue. Metadata extraction for uploads on US-only portals is currently not working.
- identified Oct 20, 2026, 04:55 PM UTC
We are continuing to work on this issue. During this time uploads may become stuck and may not upload to US-only portals.
- identified Oct 20, 2026, 05:45 PM UTC
Degraded performance – Clipping paths and metadata on download We are experiencing an issue with clipping path extraction and with writing metadata to files at download. As a result, clipping path extraction is currently unavailable, and downloads that include embedded metadata may fail or be delayed. All other functionality is operating normally.
- identified Oct 20, 2026, 05:49 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 20, 2026, 07:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2026, 09:12 PM UTC
This incident has been resolved.
Minor October 20, 2026 Issues with uploads appearing after a delay in the US only region 52m Uploads, US Only
Started Oct 20, 2026, 12:29 PM UTC· resolved Oct 20, 2026, 01:22 PM UTC
- investigating Oct 20, 2026, 12:29 PM UTC
We are currently investigating reports of upload delays affecting users in the US only region. Newly uploaded assets may take longer than usual to appear in the asset bank. Our team is actively working to resolve the issue, and we will provide updates as soon as possible. Newly uploaded assets are being received, there is no need to re-upload them.
- resolved Oct 20, 2026, 01:22 PM UTC
This incident has been resolved.
Minor October 8, 2026 Issues with Upload in the Global region 2h 2m Uploads
Started Oct 08, 2026, 08:19 AM UTC· resolved Oct 08, 2026, 10:21 AM UTC
- investigating Oct 08, 2026, 08:19 AM UTC
We’re currently investigating reports that uploaded assets are not appearing in Assetbank in the Global region. Users in this region may experience this. Our team is working to identify the cause and will share updates as soon as possible.
- identified Oct 08, 2026, 09:03 AM UTC
We’ve identified the cause of the issue. Newly uploaded tickets are appearing on the Global portals again. Our team is still working on recovering those assets uploaded during the issues.
- resolved Oct 08, 2026, 10:21 AM UTC
The issue has been resolved. All services are working as expected. All uploaded assets are visible in the Assetbank.
Minor October 6, 2026 Studio not loading for US portals 34m US Only, Studio
Started Oct 06, 2026, 09:11 PM UTC· resolved Oct 06, 2026, 09:46 PM UTC
- investigating Oct 06, 2026, 09:11 PM UTC
We are currently investigating an issue in which Studio is not loading for portals on the US region.
- investigating Oct 06, 2026, 09:16 PM UTC
We are continuing to investigate this issue.
- identified Oct 06, 2026, 09:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 06, 2026, 09:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2026, 09:46 PM UTC
This incident has been resolved.
Major October 6, 2026 Studio not loading for US Portals 36m Studio
Started Oct 06, 2026, 06:58 PM UTC· resolved Oct 06, 2026, 07:35 PM UTC
- investigating Oct 06, 2026, 06:58 PM UTC
We are currently investigating an issue in which Studio is not loading for portals on the US region.
- investigating Oct 06, 2026, 06:58 PM UTC
We are continuing to investigate this issue.
- identified Oct 06, 2026, 07:22 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 06, 2026, 07:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2026, 07:35 PM UTC
This incident has been resolved.
Major September 23, 2026 Print Brand Templates: Preview and Output File Not Generated 1h 5m Print Brand Templates
Started Sep 23, 2026, 02:37 PM UTC· resolved Sep 23, 2026, 03:42 PM UTC
- investigating Sep 23, 2026, 02:37 PM UTC
When creating a new template in Print Brand Templates, you may experience an issue where the preview and output file are not generated. The status remains “Processing.” Our technical teams are working to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause.
- resolved Sep 23, 2026, 03:42 PM UTC
This incident has been resolved.
Notice September 21, 2026 Document Asset Previews Not Available –
Started Sep 21, 2026, 04:39 PM UTC· resolved Sep 21, 2026, 04:39 PM UTC
- resolved Sep 21, 2026, 04:39 PM UTC
We are currently investigating an issue with our PDF converters, which may cause that a PDF preview for your document assets is not available
Critical September 1, 2026 Print Brand Templates Unavailable 1h 39m Print Brand Templates
Started Sep 01, 2026, 07:54 AM UTC· resolved Sep 01, 2026, 09:34 AM UTC
- investigating Sep 01, 2026, 07:54 AM UTC
Currently Print Brand Templates can't be generated and exported to PDF. Our tech teams are working hard on having this resolved as quickly as possible. We apologize for any inconvenience this may cause you.
- identified Sep 01, 2026, 08:10 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 01, 2026, 09:34 AM UTC
This incident has been resolved.
Minor August 27, 2026 Issues with downloads in Global region and EU region 1h 59m Downloads
Started Aug 27, 2026, 01:55 PM UTC· resolved Aug 27, 2026, 03:54 PM UTC
- investigating Aug 27, 2026, 01:55 PM UTC
We’re currently investigating reports of issues with downloading assets in the Global and EU region. Users may experience that downloads do not initiate. Our team is working to identify the cause and will share updates as soon as possible.
- identified Aug 27, 2026, 02:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 27, 2026, 03:18 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 27, 2026, 03:19 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 27, 2026, 03:54 PM UTC
This incident has been resolved.
Minor August 20, 2026 Issues with Asset Conversion in US-Only & EU-Only 16h 1m Asset Library
Started Aug 20, 2026, 04:26 PM UTC· resolved Aug 21, 2026, 08:28 AM UTC
- investigating Aug 20, 2026, 04:26 PM UTC
We’re currently investigating reports of issues affecting asset conversions in us-only. Users may experience some assets getting stuck in a conversion state during upload. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, please save the asset that have successfully converted, and reattempt upload of those that were stuck in a conversion state.
- investigating Aug 20, 2026, 05:17 PM UTC
We are continuing to investigate this issue.
- investigating Aug 20, 2026, 06:29 PM UTC
We are continuing to investigate reports of issues affecting asset conversions in us-only and eu-only portals. Users may experience some assets getting stuck in a conversion state during upload. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, please save the asset that have successfully converted, and reattempt upload of those that were stuck in a conversion state.
- resolved Aug 21, 2026, 08:28 AM UTC
The issue has been resolved. All services are working as expected.
Minor August 18, 2026 Issues with Asset Converters 1d Uploads
Started Aug 18, 2026, 10:44 AM UTC· resolved Aug 19, 2026, 11:41 AM UTC
- investigating Aug 18, 2026, 10:44 AM UTC
We're currently investigating issues affecting our Asset Converters. Users may experience Assets not converting during upload. Our team is working on a fix and will share updates as soon as possible.
- identified Aug 19, 2026, 07:39 AM UTC
We’ve identified the cause of the issue. Our team is implementing a fix and will provide an update once the solution is deployed. This issue only affects the Office Converters (Word, Excel, and PowerPoint files). All other uploads are working as expected.
- monitoring Aug 19, 2026, 08:47 AM UTC
We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.
- resolved Aug 19, 2026, 11:41 AM UTC
The issue has been resolved. All services are working as expected.
Minor August 11, 2026 Issues with Shared Collections 15m Collections
Started Aug 11, 2026, 01:59 PM UTC· resolved Aug 11, 2026, 02:15 PM UTC
- investigating Aug 11, 2026, 01:59 PM UTC
We’re currently investigating reports of issues affecting Shared Collections. Users may experience Shared Collections consistently reloading. Our team is working to identify the cause and will share updates as soon as possible.
- resolved Aug 11, 2026, 02:15 PM UTC
The issue has been resolved. All services are working as expected.
Minor July 21, 2026 Assets not displaying in the DAM (Asset Bank) and public links not working 9m Asset Library, Global
Started Jul 21, 2026, 03:52 PM UTC· resolved Jul 21, 2026, 04:01 PM UTC
- investigating Jul 21, 2026, 03:52 PM UTC
You may not see assets in the Asset Bank and public links may not be working at the moment resulting in assets not displaying on your external pages and/or platforms. Our tech teams are investigating the issue and working hard on having this resolved as quickly as possible. We apologize for any inconvenience this may cause you
- resolved Jul 21, 2026, 04:01 PM UTC
This incident has been resolved.
Minor July 16, 2026 Issues with Assets appearing in Asset Bank in all regions 40m Asset Library
Started Jul 16, 2026, 08:45 AM UTC· resolved Jul 16, 2026, 09:25 AM UTC
- investigating Jul 16, 2026, 08:45 AM UTC
We’re currently investigating reports of issues affecting Assets in all regions. Users may experience delays with assets appearing in the Asset Bank. Our team is working to identify the cause and will share updates as soon as possible.
- monitoring Jul 16, 2026, 09:18 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 16, 2026, 09:25 AM UTC
This incident has been resolved.
Major July 9, 2026 Issues with asset bank loading in Global 1h 13m Asset Library, Global
Started Jul 09, 2026, 04:36 PM UTC· resolved Jul 09, 2026, 05:50 PM UTC
- investigating Jul 09, 2026, 04:36 PM UTC
We’re currently investigating reports of issues affecting loading of the asset bank in Global. Users may experience the asset bank being slow to load or showing up as empty. Our team is working to identify the cause and will share updates as soon as possible.
- investigating Jul 09, 2026, 04:39 PM UTC
Public links and predictable URL's are also effected and may not function properly at this time. Our teams are continuing to investigate this issue and we will share more updates as soon as possible.
- monitoring Jul 09, 2026, 05:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2026, 05:50 PM UTC
This incident has been resolved.
Minor July 6, 2026 Issues with video conversion 3h 25m Asset Library, Uploads, Global, US Only and 1 more
Started Jul 06, 2026, 12:28 PM UTC· resolved Jul 06, 2026, 03:54 PM UTC
- investigating Jul 06, 2026, 12:28 PM UTC
You may experience issues with our video conversions, which may result in not seeing a video preview. Some other services may be impacted too. Our tech team is working hard on having this resolved as quickly as possible. Our apologies for any inconvenience.
- investigating Jul 06, 2026, 12:49 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 06, 2026, 01:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 07, 2026, 08:41 AM UTC
This incident has been resolved.
Minor June 23, 2026 Downloads failing for older Assets 3h 10m Downloads, Global
Started Jun 23, 2026, 05:47 PM UTC· resolved Jun 23, 2026, 08:57 PM UTC
- investigating Jun 23, 2026, 05:47 PM UTC
We are currently investigating reports of failures when downloading older assets. Users may encounter download failures during this time. Our team is working to identify the cause and will share updates as soon as possible.
- identified Jun 23, 2026, 06:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 23, 2026, 06:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 23, 2026, 08:57 PM UTC
This incident has been resolved.
Minor June 22, 2026 Degraded performance with CXUC 45m Brand Guidelines
Started Jun 22, 2026, 02:03 PM UTC· resolved Jun 22, 2026, 02:49 PM UTC
- investigating Jun 22, 2026, 02:03 PM UTC
We’re currently investigating reports of issues affecting CXUC in EU- and US-only regions; the Global region is not affected. Users may experience issues creating or changing guides in CXUC (Brand Guidelines). Our team is working to identify the cause and will share updates as soon as possible.
- resolved Jun 22, 2026, 02:49 PM UTC
The issue has been resolved. All services are working as expected.
Minor June 18, 2026 Issues with delays in assets displaying in the asset bank in Global 1h 43m Asset Library, Global
Started Jun 18, 2026, 03:12 PM UTC· resolved Jun 18, 2026, 04:56 PM UTC
- investigating Jun 18, 2026, 03:12 PM UTC
We’re currently investigating reports of issues with assets displaying in the asset bank in Global. Users may experience delays in newly uploaded assets displaying in the asset bank. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, please continue uploading to your portal. Assets are saved and will be displayed with a delay.
- monitoring Jun 18, 2026, 03:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 18, 2026, 04:56 PM UTC
This incident has been resolved.
Minor June 3, 2026 Issues with login services in the US-only region 41m Asset Library, US Only
Started Jun 03, 2026, 08:46 AM UTC· resolved Jun 03, 2026, 09:27 AM UTC
- investigating Jun 03, 2026, 08:46 AM UTC
We’re currently investigating reports of issues affecting login services the US-only region. Users may experience issues while logging in. Our team is working to identify the cause and will share updates as soon as possible.
- resolved Jun 03, 2026, 09:27 AM UTC
This incident has been resolved.
Minor May 27, 2026 Degraded performance with downloads in Global 4h 35m Downloads
Started May 27, 2026, 05:06 AM UTC· resolved May 27, 2026, 09:42 AM UTC
- investigating May 27, 2026, 05:06 AM UTC
We're currently investigating reports of issues affecting batch downloads in the Global region. Users may experience batch downloads failing; single-file downloads continue to work. Our team is working to identify the cause and will share updates as soon as possible.
- monitoring May 27, 2026, 05:37 AM UTC
Services should be working as expected, but we are monitoring the results to ensure full recovery.
- resolved May 27, 2026, 09:42 AM UTC
The issue has been resolved. All services are working as expected.
Minor April 28, 2026 Issue with DAT Transformation URL 2d 10h DAT
Started Apr 28, 2026, 09:59 PM UTC· resolved May 01, 2026, 08:19 AM UTC
- investigating Apr 28, 2026, 09:59 PM UTC
We are currently investigating an issue in which DAT Transformation URLs are returning errors.
- investigating Apr 29, 2026, 08:00 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 29, 2026, 08:02 AM UTC
We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.
- resolved May 01, 2026, 08:19 AM UTC
The issue has been resolved. All services are working as expected.
Minor April 28, 2026 Issues with Asset Bank and delayed uploads 13m Uploads
Started Apr 28, 2026, 05:24 PM UTC· resolved Apr 28, 2026, 05:37 PM UTC
- investigating Apr 28, 2026, 05:24 PM UTC
We are investigating an issue with delays to uploads/deletions to the Asset Bank on US portals.
- monitoring Apr 28, 2026, 05:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 28, 2026, 05:37 PM UTC
This incident has been resolved.
Minor April 28, 2026 Automations not functioning as expected 1h 4m Uploads
Started Apr 28, 2026, 04:06 PM UTC· resolved Apr 28, 2026, 05:11 PM UTC
- investigating Apr 28, 2026, 04:06 PM UTC
We are currently investigating an issue in which automations are not working as expected which can prevent upload.
- identified Apr 28, 2026, 04:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 28, 2026, 05:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 28, 2026, 05:11 PM UTC
This incident has been resolved.
Minor April 22, 2026 Issues with Thumbnail Preview Generation and Derivative Creation 21h 53m Global, US Only, DAT
Started Apr 22, 2026, 09:46 PM UTC· resolved Apr 23, 2026, 07:40 PM UTC
- investigating Apr 22, 2026, 09:46 PM UTC
We are currently investigating reports of delays and failures regarding thumbnail previews and derivative creation across our Global and US portals. Users may notice missing thumbnail preview images or asset derivatives. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, please continue uploading assets as usual.
- identified Apr 23, 2026, 12:46 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 23, 2026, 01:15 AM UTC
A fix has been deployed and we are monitoring results. Assets uploaded during the incident will still be missing their thumbnails. We are investigating regeneration of all effected assets.
- resolved Apr 23, 2026, 07:40 PM UTC
This incident has been resolved.