Bynder incident

Issues with Collections in Global

Minor Resolved View vendor source →

Bynder experienced a minor incident on September 30, 2025 affecting Collections and Global, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2025, 02:29 PM UTC
Resolved
Sep 30, 2025, 02:47 PM UTC
Duration
17m
Detected by Pingoru
Sep 30, 2025, 02:29 PM UTC

Affected components

CollectionsGlobal

Update timeline

  1. investigating Sep 30, 2025, 02:29 PM UTC

    We’re currently investigating reports of issues affecting Collections in Global portals. Users may experience Collections not loading and will see a grey box instead. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, the Collections within the Collections page may not load, please watch here for further updates.

  2. identified Sep 30, 2025, 02:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 30, 2025, 02:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 30, 2025, 02:47 PM UTC

    This incident has been resolved.