Ongoing since 02:25 PM UTC, affecting Cloud UC Platform and SBC Layer (SBC Layer — DP: ASHBURN, VA) and 1 more.
This is a retroactive post about an issue affecting Virginia data center homed accounts via SSO. We had reports from partners who tried to reach the sign in mechanism this morning at approx 6:30am and could not. We we able to remediate a local database issue in that specific data center and restore all sign in functions at approx 8:13am. All systems have been normal since that time.
Affected components
Update timeline
- monitoring Oct 28, 2026, 02:25 PM UTC
This is a retroactive post about an issue affecting Virginia data center homed accounts via SSO. We had reports from partners who tried to reach the sign in mechanism this morning at approx 6:30am and could not. We we able to remediate a local database issue in that specific data center and restore all sign in functions at approx 8:13am. All systems have been normal since that time.
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