bvoip incident

Call Parking Issues - Chicago / Los Angeles - Oct 7

Minor Ongoing View vendor source →

bvoip is currently experiencing a minor incident affecting Cloud UC Platform and SBC Layer and 1 more component, which began 8h ago. The vendor's full update timeline is below.

Started
Oct 07, 2026, 06:01 PM UTC
Resolved
Ongoing
Duration
● 8h 1m
Detected by Pingoru
Oct 07, 2026, 06:01 PM UTC

Affected components

Cloud UC PlatformSBC LayerSBC Layer (DP: LOS ANGELES, CA)SBC Layer (DP: CHICAGO, IL)

Update timeline

  1. identified Oct 07, 2026, 06:01 PM UTC

    We have had several reports of parked calls not being able to be un-parked from accounts based in our Chicago and Los Angeles data centers. We have identified the issue and working on remediation.

  2. monitoring Oct 07, 2026, 06:38 PM UTC

    Looks like we have a confirmed fix in place at this time. Monitoring