Ongoing since 03:45 PM UTC, affecting Ethereum (ETH) and Ethereum (ETH) (Ethereum (ETH) — Crypto Payins) and 1 more.
We continue to work with our third-party vendor to resolve the outage affecting transaction screening. All crypto and stablecoin deposits and withdrawals, and on-ramp and off-ramp transactions remain delayed. We will provide our next update at 18:30 GMT, or sooner if there is a significant change. Thank you for your patience.
Affected components
Update timeline
- investigating Nov 04, 2026, 03:45 PM UTC
We have identified an issue affecting transaction screening due to a third-party vendor outage. As a result, all crypto deposits and withdrawals are currently delayed. Our internal teams are working on this to resolve the issue. We will provide the next update in one hour 16:30 GMT.
- identified Nov 04, 2026, 04:57 PM UTC
We continue to work with our third-party vendor to resolve the outage affecting transaction screening. All crypto and stablecoin deposits and withdrawals, and on-ramp and off-ramp transactions remain delayed. We will provide our next update at 18:30 GMT, or sooner if there is a significant change. Thank you for your patience.
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