BVNK incident

Issue Processing Polygon Network Withdrawals

Resolved after 26 minutes, affecting Polygon (POL-POLYGON), on October 16, 2026.

resolved Oct 16, 2026, 02:36 AM UTC

The issue affecting impacting the processing of outbound withdrawals on the Polygon (MATIC) network has been resolved. We apologize for the disruption and appreciate your patience during this time.

Started
Oct 16, 2026, 02:09 AM UTC
Resolved
Oct 16, 2026, 02:36 AM UTC
Duration
26m
Detected by Pingoru
Oct 16, 2026, 02:09 AM UTC

Affected components

Polygon (POL-POLYGON)

Update timeline

  1. identified Oct 16, 2026, 02:09 AM UTC

    We have identified an issue affecting impacting the processing of outbound withdrawals on the Polygon (MATIC) network. Our team is actively working to identify the root cause and are actively working on a fix. Thank you for your understanding. We apologise for the inconvenience.

  2. resolved Oct 16, 2026, 02:36 AM UTC

    The issue affecting impacting the processing of outbound withdrawals on the Polygon (MATIC) network has been resolved. We apologize for the disruption and appreciate your patience during this time.

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