Fiat Pay-in and Pay-out Delays

Update timeline

1. identified Oct 21, 2026, 02:58 PM UTC

   We have identified an issue affecting fiat pay-ins and pay-outs, resulting in delays in payment processing. Our team is actively investigating the root cause and working to resolve the issue. We apologise for the inconvenience and thank you for your patience. Next update and estimated resolution by 18:46 UTC. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

2. identified Oct 21, 2026, 02:58 PM UTC

   We have identified an issue affecting fiat pay-ins and pay-outs, resulting in delays in payment processing. Our team is actively investigating the root cause and working to resolve the issue. We apologise for the inconvenience and thank you for your patience. Next update and estimated resolution by 18:46 UTC.

3. monitoring Oct 21, 2026, 03:32 PM UTC

   We have resolved the issue affecting fiat pay-ins and pay-outs and are closely monitoring the system to ensure full recovery and stability. We apologise for the inconvenience and thank you for your patience. Next update at 17:00 UTC.

4. monitoring Oct 21, 2026, 03:32 PM UTC

   We have resolved the issue affecting fiat pay-ins and pay-outs and are closely monitoring the system to ensure full recovery and stability. We apologise for the inconvenience and thank you for your patience. Next update at 17:00 UTC.

5. resolved Oct 21, 2026, 04:18 PM UTC

   The issue affecting Fiat Pay-in and Pay-out has been resolved. We apologise for the disruption and appreciate your patience during this time.