Resolved after 6 hours 20 minutes, affecting Ethereum (ETH) and Tether USD (USDT-ERC20) and 1 more, on August 7, 2026.
A fix was successfully implemented to address the issue affecting cryptocurrency payouts. Following the implementation, the service was monitored and payout processing was confirmed to have returned to normal. The incident has been resolved, and no further impact has been observed.
Affected components
Update timeline
- monitoring Aug 07, 2026, 03:38 PM UTC
We identified an issue where a number of payout requests were not processed as expected due to an internal service disruption. Only cryptocurrency payouts are affected.
- monitoring Aug 07, 2026, 04:37 PM UTC
A fix has been implemented to address the issue affecting cryptocurrency payouts. Our engineering team is currently monitoring the service to ensure the fix is effective and that payout processing continues to operate as expected.
- resolved Aug 07, 2026, 09:58 PM UTC
A fix was successfully implemented to address the issue affecting cryptocurrency payouts. Following the implementation, the service was monitored and payout processing was confirmed to have returned to normal. The incident has been resolved, and no further impact has been observed.
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