Bunny Outage History

We have identified the core issue at hand and our Engineering team are currently reviewing the situation. Configuration delays/syncs are slowly recovering.

We are working on an issue with our Statistics API endpoint. There are increased response times probing CDN and DNS statistics, resulting in some delayed reports, or timeouts. This affects both dashboard and direct API requests for statistics.

Our Engineering team has identified the issue of the statistics response delays, and are preparing a fix

Over the past few weeks, we've grown beyond the scale our previous CDN log delivery platform was originally designed to handle. As a result, customers are experiencing delays in log delivery. We've been working on a more robust, better-scaling ingest system, and that work is now complete. We expect the transition to be fully rolled out by Friday evening (UTC), March 6th.

We currently are experiencing an outage with one server within our German storage array. There may be isolated timeouts from Storage API, as well as timeouts on CDN, where no replication is enabled, or where some assets are uncached on the CDN network. Our Engineering team are working to restore the server.

We are currently investigating connectivity issues affecting our Singapore location. CDN traffic will be re-balancing to other locations, but non-replicated storage services in Singapore will be offline. We will provide an update ASAP.

We’re currently experiencing an outage affecting our ticketing system and documentation portal. This disruption is caused by an ongoing third-party incident impacting multiple internet services and third-party tools, including our ticketing system. As a result, you may be unable to submit or view tickets, and some documentation pages may fail to load. We’re monitoring the status and will restore full functionality as soon as upstream services stabilize.

We have identified an issue where a number of users may not have been billed correctly since 11:30AM CET Friday, and our Engineering team have identified the issue. Affected users will have billing delay processed over the next 24 hours or so, but any accounts moved into a negative balance state as a result of the correction will not have their account disabled for a period of time thereafter to avoid disruption to services.

We are aware of increased error rates related to the bunny.net API CDN traffic delivery is not affected

Our Engineering team are continuing to work on the API issue. Platform delivery remains unaffected.

We have identified the issue. Coco has mostly recovered, but Kiki is still experiencing some minor issues. Our team is continuing to work toward full recovery and will provide further updates as they become available.

Coco is now stable and functioning as expected. However, Kiki is experiencing degraded performance, which may result in higher latency, which will resolve by itself. Our team is actively investigating and working on a solution to mitigate these issues. We will continue to provide updates as new information becomes available. Thank you for your patience and understanding.

We have identified an issues within isolated regions that is causing sporadic slowdown on CDN requests. Affected Regions are tied down to: UK, NY, NG, GA, CA, WA, PL, TX, SE, AT and SE

We are aware of and currently investigating a logging issue. This affects dashboard Log Explorer, and API Logging endpoint. Log Forwarding is not affected.