Bunny Outage History
Bunny is up right nowPingoru has recorded 54 incidents for Bunny: 54 in the last 12 months and 14 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 14 of 720 (2%) |
| May 2026 | 5 | 380 of 744 (51%) |
| June 2026 | 9 | 40 of 720 (6%) |
| July 2026 | 3 | 1 of 744 (0%) |
| August 2026 | 2 | 10 of 744 (1%) |
| September 2026 | 8 | 101 of 720 (14%) |
| October 2026 | 4 | 46 of 510 (9%) |
Incidents, newest first
Minor October 15, 2026 Storage operations in DE and Stream uploads performance degradation 13h 10m Stream Service, Edge Storage
Started Oct 15, 2026, 09:09 PM UTC· resolved Oct 16, 2026, 10:19 AM UTC
- investigating Oct 15, 2026, 09:09 PM UTC
We're currently investigating intermittent issues when listing/uploading to Storage zones in DE and failed uploads in Stream.
- monitoring Oct 15, 2026, 09:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2026, 10:19 AM UTC
This issue has now been resolved.
Notice October 15, 2026 Network issues in Frankfurt 10h 30m Stream Service, Stream - Transcoding Service, CDN, Edge Storage and 2 more
Started Oct 15, 2026, 02:44 AM UTC· resolved Oct 15, 2026, 01:15 PM UTC
- monitoring Oct 15, 2026, 02:44 AM UTC
We are investigating a network issue that lasted approximately 10 minutes and affected the availability of the Frankfurt Storage and CDN region
- monitoring Oct 15, 2026, 07:24 AM UTC
All affected services have been stable, we are continuing to monitor
- resolved Oct 15, 2026, 01:15 PM UTC
Root Cause behind this incident was a core network outage on one of our major Frankfurt providers that made a large number of Bunny servers in Frankfurt unreachable between 02:36 and 02:44 UTC. We haven't observed any further issues since 02:44 UTC, nor expect any further issues due to this and will be resolving this incident at this time.
Minor October 7, 2026 Database Performance Degradation 12h 22m Bunny Database
Started Oct 07, 2026, 10:13 AM UTC· resolved Oct 07, 2026, 10:36 PM UTC
- investigating Oct 07, 2026, 10:13 AM UTC
We are currently investigating Database performance degradation in some regions, our Engineering team are currently investigating root cause.
- monitoring Oct 07, 2026, 11:13 AM UTC
Our Engineering team has identified a process load issue which has now been resolved. The team are now monitoring the situation
- resolved Oct 07, 2026, 10:36 PM UTC
This incident has now been resolved.
Minor October 5, 2026 CDN Log forwarding performance degradation 9h 56m CDN Logging
Started Oct 05, 2026, 11:02 PM UTC· resolved Oct 06, 2026, 08:58 AM UTC
- investigating Oct 05, 2026, 11:02 PM UTC
We're investigating performance degradation within our CDN Logging infrastructure, impacting our CDN Logging offering.
- monitoring Oct 06, 2026, 12:07 AM UTC
A suboptimal log query had put a lot of load to an infrastructure component affecting performance of the whole system. The query has been isolated. We're observing better throughput, but will be monitoring the situation for the next few hours.
- resolved Oct 06, 2026, 08:58 AM UTC
This incident has been resolved
Minor September 25, 2026 Degraded Optimizer Response times 2h 25m Optimizer
Started Sep 25, 2026, 02:49 PM UTC· resolved Sep 25, 2026, 05:15 PM UTC
- investigating Sep 25, 2026, 02:49 PM UTC
We are currently investigating degraded optimizer processing, causing increased latency in serving assets on CDN. This issue sits under image transformation and asset compression only.
- resolved Sep 25, 2026, 05:15 PM UTC
A subset of optimizer workers exhibited disk performance issues, impacting Optimizer software's throughput. A fix has been deployed to all servers sharing this same hardware model and performance is back at normal levels again.
Minor September 22, 2026 Intermittent Login/API Timeouts in Poland 29m Dashboard, API
Started Sep 22, 2026, 01:37 PM UTC· resolved Sep 22, 2026, 02:07 PM UTC
- investigating Sep 22, 2026, 01:37 PM UTC
We are currently investigating intermittent timeouts with Bunny dashboard access (Login) and API responses within Poland
- resolved Sep 22, 2026, 02:07 PM UTC
Network performance issues caused by an upstream provider have been mitigated via traffic rerouting. All services and connection timeouts have returned to normal.
Minor September 21, 2026 CDN Synchronization Delays 3h 19m CDN
Started Sep 21, 2026, 07:34 PM UTC· resolved Sep 21, 2026, 10:53 PM UTC
- investigating Sep 21, 2026, 07:34 PM UTC
We are currently investigating an issue causing synchronization delays across our CDN. Our team is actively working to identify the cause and restore normal operations. We will provide further updates as more information becomes available. We apologize for any inconvenience this may cause.
- monitoring Sep 21, 2026, 09:42 PM UTC
The synchronization delays have been resolved, and normal operations have been restored. We will continue monitoring the service to ensure everything remains stable.
- resolved Sep 21, 2026, 10:53 PM UTC
This incident has been resolved.
Minor September 17, 2026 Increased encoding processing time 3d 12h Stream - Transcoding Service
Started Sep 17, 2026, 08:31 PM UTC· resolved Sep 21, 2026, 09:17 AM UTC
- identified Sep 17, 2026, 08:31 PM UTC
We have been made aware of increased processing time in video encoding queues. We're working on alleviating the underlying issue.
- monitoring Sep 19, 2026, 12:00 PM UTC
We have noted improvement in transcoding process delays, and are monitoring the situation.
- resolved Sep 21, 2026, 09:17 AM UTC
Video encoding delays have now been fully resolved.
Minor September 8, 2026 Payment Gateway Failures on Dashboard 2h 36m Dashboard
Started Sep 08, 2026, 03:47 PM UTC· resolved Sep 08, 2026, 06:24 PM UTC
- identified Sep 08, 2026, 03:47 PM UTC
We are currently aware of an issue of failed payment attempts on our billing dashboard on user accounts. Our team are working to restore its functionality.
- monitoring Sep 08, 2026, 05:07 PM UTC
A fix has been deployed for the issue affecting payment attempts on the billing dashboard. The service has been restored, and we are currently monitoring the situation to ensure everything continues to operate as expected.
- resolved Sep 08, 2026, 06:24 PM UTC
The issue affecting payment attempts on the billing dashboard has been resolved. Our monitoring has confirmed that the service is operating normally.
Major September 3, 2026 Video Playback and Encoding Failures on Bunny Stream 1h 51m Stream Service, Stream - Transcoding Service
Started Sep 03, 2026, 01:47 PM UTC· resolved Sep 03, 2026, 03:38 PM UTC
- investigating Sep 03, 2026, 01:47 PM UTC
Our Engineering team are currently investigating an issue on our Stream platform of playback failures on our embedded players, as well as upload failures to our platform.
- monitoring Sep 03, 2026, 02:00 PM UTC
We have identified a backend database issue which had caused a timeout across our video servers (to include our player and uploading process). The problem was rectified and we are now monitoring the situation.
- monitoring Sep 03, 2026, 02:01 PM UTC
We are observing some isolated issues on the back of the fix. We are working to fully restore the process on our platform.
- monitoring Sep 03, 2026, 02:25 PM UTC
We have confirmed that all services have fully resumed. Our Engineering team are currently monitoring the situation. Playback has now fully resumed without issue. New uploads during the outage have failed and thus would need re-uploading. Existing transcoding videos were not lost, however the status reported on some of these videos may be inaccurate as a result.
- resolved Sep 03, 2026, 03:38 PM UTC
This issue is now fully resolved. Our Engineering team have identified additional guardrails to prevent this specific issue from happening in future.
Minor September 3, 2026 Network issues in Los Angeles 4h 17m Optimizer
Started Sep 03, 2026, 08:53 AM UTC· resolved Sep 03, 2026, 01:11 PM UTC
- identified Sep 03, 2026, 08:53 AM UTC
We are currently observing performance degradation with a Tier 1 transit provider in the Los Angeles area due to multiple fiber cuts on their network. This has impacted connectivity between the Bunny Optimizer LA cluster and a small number of US CDN PoPs. Traffic has been rerouted to minimize the impact.
- resolved Sep 03, 2026, 01:11 PM UTC
This incident has been resolved.
Minor August 25, 2026 Database Controller Outage 8h 24m Bunny Database
Started Aug 25, 2026, 02:06 PM UTC· resolved Aug 25, 2026, 10:31 PM UTC
- identified Aug 25, 2026, 02:06 PM UTC
We have identified an issue with our Database controller, that our Engineering team are working to restore. Databases already online are not affected and will continue operating normally, but idle Databases or Database management is currently unavailable.
- identified Aug 25, 2026, 04:01 PM UTC
Our Engineering team are continuing to work on the issue. Additionally, we are aware of some working Databases failing during this outage. This is related and our team are also working to address this.
- monitoring Aug 25, 2026, 04:06 PM UTC
The issue has been resolved and the affected services have been restored. Our Engineering team will continue monitoring the platform to ensure everything remains stable.
- resolved Aug 25, 2026, 10:31 PM UTC
After monitoring the affected services, we have confirmed that Database management and idle Database activation are operating normally.
Minor August 18, 2026 Storage API degradation in London 2h Edge Storage
Started Aug 18, 2026, 02:28 AM UTC· resolved Aug 18, 2026, 04:29 AM UTC
- investigating Aug 18, 2026, 02:28 AM UTC
We are currently investigating elevated error rates on the Storage API in our London, UK region. Some API operations may be affected as a result.
- monitoring Aug 18, 2026, 04:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 18, 2026, 04:29 AM UTC
This incident has been resolved.
Minor July 23, 2026 Video Delivery Failures on Basic DRM enabled Libraries 28m Stream Service
Started Jul 23, 2026, 08:33 AM UTC· resolved Jul 23, 2026, 09:02 AM UTC
- investigating Jul 23, 2026, 08:33 AM UTC
We are currently investigating intermittent playback failures on Stream libraries, specifically with Basic DRM enabled. This does not impact existing underlying storage, or other video library types (Enterprise DRM or non DRM).
- resolved Jul 23, 2026, 09:02 AM UTC
We have identified a process on a single server causing Basic DRM transformation failures, and was the cause of intermittent video freezes/500s. This has been rectified by the Engineering team.
Major July 17, 2026 Users are unable to login to dash.bunny.net 14m Dashboard
Started Jul 17, 2026, 10:57 AM UTC· resolved Jul 17, 2026, 11:11 AM UTC
- investigating Jul 17, 2026, 10:57 AM UTC
We are currently investigating an issue where users are unable to log in to the Bunny.net dashboard. Services themselves are not disrupted.
- resolved Jul 17, 2026, 11:11 AM UTC
The login issue has now been resolved following a fix deployed by our Frontend team.
Minor July 1, 2026 Storage API Degradation in Germany 7m Edge Storage
Started Jul 01, 2026, 09:45 AM UTC· resolved Jul 01, 2026, 09:53 AM UTC
- investigating Jul 01, 2026, 09:45 AM UTC
We are currently investigating a Storage API incident on our German nodes. API Upload/List/Deletions may be affected as a result.
- resolved Jul 01, 2026, 09:53 AM UTC
We identified an failing database process on the Storage layer, which has now been resolved by our Engineering team.
Minor June 27, 2026 Investigating Dashboard and Service Availability Issues 1h 14m Stream Service, Dashboard, Edge Storage
Started Jun 27, 2026, 06:57 PM UTC· resolved Jun 27, 2026, 08:11 PM UTC
- investigating Jun 27, 2026, 06:57 PM UTC
We are currently investigating reports of issues affecting the dashboard and certain services. Our engineering team is actively investigating the situation. We will share more information as soon as it becomes available.
- monitoring Jun 27, 2026, 07:17 PM UTC
Between 18:34 and 18:57 UTC, a transient connectivity incident affecting one of our upstream providers impacted Storage services and the Core API in Europe. The issue has been resolved. No data loss occurred, as the incident was limited to network connectivity. We are actively monitoring the situation and are working with our upstream provider to gather additional details about the incident.
- resolved Jun 27, 2026, 08:11 PM UTC
This incident has been resolved.
Minor June 26, 2026 Investigating Issues with Magic Containers and Databases 35m Magic Containers
Started Jun 26, 2026, 02:21 PM UTC· resolved Jun 26, 2026, 02:57 PM UTC
- investigating Jun 26, 2026, 02:21 PM UTC
We are currently investigating an issue affecting Magic Containers and Databases. Our engineering team is actively working to identify the cause and restore normal service. Further updates will be provided as they become available.
- monitoring Jun 26, 2026, 02:29 PM UTC
Service has been restored and affected systems are operating normally. We are continuing to monitor the platform closely to confirm stability and ensure there are no remaining impacts.
- resolved Jun 26, 2026, 02:57 PM UTC
This incident has been resolved.
Notice June 23, 2026 Shield API Intermittent Errors 13h 49m Bunny Shield
Started Jun 23, 2026, 01:22 PM UTC· resolved Jun 24, 2026, 03:11 AM UTC
- monitoring Jun 23, 2026, 01:22 PM UTC
We identified intermittent issues affecting the Shield API that may have caused occasional errors for some users. A fix has been implemented, and the service has returned to normal operation. We are currently monitoring to ensure continued stability.
- resolved Jun 24, 2026, 03:11 AM UTC
This incident has been resolved.
Minor June 18, 2026 Free certificate issuance with degraded performance 12h 39m API, CDN
Started Jun 18, 2026, 08:57 PM UTC· resolved Jun 19, 2026, 09:37 AM UTC
- investigating Jun 18, 2026, 08:57 PM UTC
We have identified an issue with free certificate issuance and renewals for custom CDN domains.
- identified Jun 18, 2026, 08:58 PM UTC
We have identified an issue with free certificate issuance and renewals for custom CDN domains. This is due to an issue currently experienced by the Let's Encrypt service. Existing certificates on custom domains will continue to function as normal - however new and cert renewals via our free certificate option may experience errors to the certificate issuance. You can follow https://letsencrypt.status.io/ for more details.
- resolved Jun 19, 2026, 09:37 AM UTC
As per Lets Encrypt status page, this has been resolved - we similarly have observed no degradation/failures on certificate renewals since their update went out.
Minor June 15, 2026 Synchronization and Configuration Propagation Delays 59m CDN, DNS
Started Jun 15, 2026, 08:25 PM UTC· resolved Jun 15, 2026, 09:24 PM UTC
- investigating Jun 15, 2026, 08:25 PM UTC
We are currently investigating reports of delays affecting synchronization and the propagation of configuration changes. Our team is actively investigating the issue and working to determine its scope and impact. We will provide additional updates as soon as more information becomes available.
- monitoring Jun 15, 2026, 08:45 PM UTC
Our team has identified the underlying cause of the issue and has implemented a fix. The affected processes are now recovering, and pending changes are continuing to propagate. As a result, some synchronization and configuration propagation delays may still be observed while the platform returns to normal operation. We are actively monitoring the recovery and will provide another update once processing has normalized.
- resolved Jun 15, 2026, 09:24 PM UTC
All pending configuration changes have propagated across the CDN.
Notice June 3, 2026 Lets Encrypt SSL API Errors 3h 35m CDN
Started Jun 03, 2026, 09:02 AM UTC· resolved Jun 03, 2026, 12:38 PM UTC
- identified Jun 03, 2026, 09:02 AM UTC
We have identified an issue on free cert issuance and renewals for custom CDN domains. We have observed a delay from Lets Encrypt API endpoint causing these delays. Existing certificates on custom domains will continue to function as normal - however new and cert renewals via our free certificate option may experience a delay to the certificate issuance.
- resolved Jun 03, 2026, 12:38 PM UTC
We no longer see delays stemming from Lets Encrypt and the issue is considered resolved.
Minor June 1, 2026 Stream Service Degradation 3h 58m Stream - Transcoding Service
Started Jun 01, 2026, 04:19 PM UTC· resolved Jun 01, 2026, 08:17 PM UTC
- investigating Jun 01, 2026, 04:19 PM UTC
We are currently investigating a service degradation affecting Stream. Users may experience delays with video uploads, video fetching operations, and transcoding jobs. Playback, delivery, and management of existing videos are not affected and continue to operate normally. Our engineering team is actively working to identify the cause and restore full service. Further updates will be provided as they become available.
- monitoring Jun 01, 2026, 05:18 PM UTC
We are seeing normal processing resume for newly submitted video uploads and transcoding jobs. Some videos that entered processing during the incident may remain delayed. Our team is actively reviewing and working through the remaining affected jobs while continuing to monitor the service. Further updates will be provided as they become available.
- resolved Jun 01, 2026, 08:17 PM UTC
This incident has been resolved.
Critical June 1, 2026 Increased Optimizer Errors 3h 14m Optimizer
Started Jun 01, 2026, 07:24 AM UTC· resolved Jun 01, 2026, 10:38 AM UTC
- investigating Jun 01, 2026, 07:24 AM UTC
We're currently investigating an issue causing the Optimizer to serve a number of 5XX errors. We're investigating this as a matter of priority and we will provide updates here as soon as we can.
- resolved Jun 01, 2026, 10:38 AM UTC
This incident has been resolved.
Minor May 26, 2026 CDN configuration sync delays 1d 4h CDN
Started May 26, 2026, 06:47 AM UTC· resolved May 27, 2026, 11:15 AM UTC
- identified May 26, 2026, 06:47 AM UTC
We've been observing 25 to 30 nodes in various PoPs around the world exhibiting constant delays with syncing their configuration since yesterday evening. We've depooled all impacted nodes as a temporary workaround and working on a permanent fix.
- monitoring May 26, 2026, 04:00 PM UTC
A fix is being staged on a subset of affected nodes. Impacted nodes are since identifying the issue isolated from CDN traffic and only receiving test traffic. Further updates will be provided after testing concludes and deployment to all affected nodes is complete.
- resolved May 27, 2026, 11:15 AM UTC
The fix has been deployed to all nodes. We will be readding the missing nodes to the pool today.