Bunny Outage History
Bunny is up right nowPingoru has recorded 55 incidents for Bunny: 55 in the last 12 months and 15 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 14 of 720 (2%) |
| May 2026 | 5 | 380 of 744 (51%) |
| June 2026 | 9 | 40 of 720 (6%) |
| July 2026 | 3 | 1 of 744 (0%) |
| August 2026 | 2 | 10 of 744 (1%) |
| September 2026 | 8 | 101 of 720 (14%) |
| October 2026 | 5 | 48 of 588 (8%) |
Incidents, newest first
Minor May 26, 2026 CDN configuration sync delays 1d 4h CDN
Started May 26, 2026, 06:47 AM UTC· resolved May 27, 2026, 11:15 AM UTC
- identified May 26, 2026, 06:47 AM UTC
We've been observing 25 to 30 nodes in various PoPs around the world exhibiting constant delays with syncing their configuration since yesterday evening. We've depooled all impacted nodes as a temporary workaround and working on a permanent fix.
- monitoring May 26, 2026, 04:00 PM UTC
A fix is being staged on a subset of affected nodes. Impacted nodes are since identifying the issue isolated from CDN traffic and only receiving test traffic. Further updates will be provided after testing concludes and deployment to all affected nodes is complete.
- resolved May 27, 2026, 11:15 AM UTC
The fix has been deployed to all nodes. We will be readding the missing nodes to the pool today.
Minor May 22, 2026 CDN Acceleration 502s on DNS Records 1d 2h CDN, DNS
Started May 22, 2026, 11:19 AM UTC· resolved May 23, 2026, 01:52 PM UTC
- investigating May 22, 2026, 11:19 AM UTC
As a continuation of our DNS issues last night, we are currently investigating an issue when newly CDN accelerating a DNS record results in CDN 502s for the domain in question. Existing pull zones and pull zones not created via CDN Acceleration are not affected. Existing CDN Accelerated zones are also not affected.
- identified May 22, 2026, 02:22 PM UTC
We have identified a discrepancy in our backend process that has caused zone id mismatch on new CDN Accelerated zones. The team are currently working to deploy a hotfix to address the problem.
- monitoring May 22, 2026, 07:03 PM UTC
A fix has been applied and we're now working through the backlog to process all pending updates. We expect processing to be back to real-time in the next 6 hours.
- resolved May 23, 2026, 01:52 PM UTC
This incident has been resolved.
Major May 21, 2026 DNS issues with bunny.net 1h 41m Website, Stream Service, Dashboard, Stream - Transcoding Service and 12 more
Started May 21, 2026, 04:39 PM UTC· resolved May 21, 2026, 06:21 PM UTC
- identified May 21, 2026, 04:39 PM UTC
We've identified an issue with the configuration of one of our primary domains, bunny.net, impacting most of our services. We're working to fix it.
- monitoring May 21, 2026, 04:51 PM UTC
A fix has been implemented and all impacted services have recovered. We're monitoring.
- resolved May 21, 2026, 06:21 PM UTC
An internal process failure related to the management of our bunny.net domain with one of our domain registrars led to the temporary suspension of the domain, causing multiple services under bunny.net to become unavailable. After identifying and confirming the issue, we worked with the registrar to restore the domain and all affected services are now recovering as DNS changes propagate globally. We have identified the root cause internally and are implementing additional safeguards and escalation procedures to ensure this cannot happen again. During the outage, products and services under bunny.net experienced varying levels of disruption depending on DNS propagation and their dependency on bunny.net infrastructure and Bunny DNS. Services including the Website, Dashboard, API, DNS, and related tools experienced widespread availability issues. Other products such as Stream and Magic Containers saw limited disruption and remained largely operational for most users, though some functionality was impacted depending on DNS resolution and service dependencies. Core services such as CDN delivery and Storage remained operational throughout the incident. We will publish a full public RCA once the incident is fully resolved, including additional details around the timeline, service impact, root cause, and the preventative measures being implemented. We're deeply sorry for the disruption and inconvenience caused. We expect the situation to fully resolve over the next few hours as DNS propagation completes worldwide. If you have any questions, please contact [email protected].
Minor May 14, 2026 Degraded Performance in Singapore 1h 17m CDN, Edge Storage, Edge Scripting, Magic Containers and 1 more
Started May 14, 2026, 02:23 PM UTC· resolved May 14, 2026, 03:41 PM UTC
- investigating May 14, 2026, 02:23 PM UTC
We are currently experiencing a network issue in our Singapore region, and as a result there may be degraded performance on CDN, Storage, Magic Containers and Database from the region. Our Engineering team are investigating the problem.
- investigating May 14, 2026, 02:23 PM UTC
We are continuing to investigate this issue.
- investigating May 14, 2026, 02:33 PM UTC
We are continuing to investigate this issue.
- monitoring May 14, 2026, 02:42 PM UTC
We identified an outage in relation to an upstream network provider that resulted in partial degradation in Singapore, this is now resolved. We are currently monitoring the situation.
- resolved May 14, 2026, 03:41 PM UTC
This incident has now been cleared.
Minor May 1, 2026 Configuration change delays 7h 20m CDN
Started May 01, 2026, 03:51 AM UTC· resolved May 01, 2026, 11:12 AM UTC
- investigating May 01, 2026, 03:51 AM UTC
We are currently investigating issues related to delayed configuration of Pull Zones.
- identified May 01, 2026, 08:43 AM UTC
We have identified the core issue at hand and our Engineering team are currently reviewing the situation. Configuration delays/syncs are slowly recovering.
- resolved May 01, 2026, 11:12 AM UTC
The configuration delay has now been resolved. At around 00:15, we observed a large scale domain sync that caused configuration delays. This was resolved at 06:00 UTC, before the backlog of configuration changes were cleared by 09:30 UTC. Our Engineering team have identified the core issue and will take action to prevent future recurrence of the problem.
Major April 30, 2026 Isolated 502s for Magic Containers 25d 22h Magic Containers, Bunny Database
Started Apr 30, 2026, 10:12 AM UTC· resolved May 26, 2026, 08:23 AM UTC
- investigating Apr 30, 2026, 10:12 AM UTC
We are currently looking into isolated 502s within the NA region for CDN endpoints utilizing Magic Containers and Edge Scripting. This is primarily affecting specific regions in North America. Our Engineering team are investigating the issue currently.
- investigating Apr 30, 2026, 10:14 AM UTC
We are continuing to investigate this issue.
- investigating Apr 30, 2026, 12:16 PM UTC
We have made some routing adjustments to mitigate the timeouts on Database and is fully operational again. Our Engineering team is continuing to investigate the Magic Containers issue.
- investigating May 01, 2026, 10:48 AM UTC
Our Engineering team are still investigating the root cause for isolated 502s in the NA region.
- monitoring May 06, 2026, 02:29 PM UTC
We are monitoring improvements related to the resilience of routing configuration failover on edge servers during temporary control plane connectivity interruptions.
- resolved May 26, 2026, 08:23 AM UTC
We identified and resolved an issue that could cause endpoint updates to experience delayed propagation after CDN services had been running for an extended period of time. The issue was related to endpoint synchronization between Magic Containers and the CDN routing component, where slower processing connected to sticky session invalidation could result in stale endpoint data remaining in use longer than expected.
Minor March 30, 2026 Increased Response Times for Statistics Reporting 12h 46m Dashboard, API
Started Mar 30, 2026, 09:05 AM UTC· resolved Mar 30, 2026, 09:51 PM UTC
- identified Mar 30, 2026, 09:05 AM UTC
We are working on an issue with our Statistics API endpoint. There are increased response times probing CDN and DNS statistics, resulting in some delayed reports, or timeouts. This affects both dashboard and direct API requests for statistics.
- identified Mar 30, 2026, 03:29 PM UTC
Our Engineering team has identified the issue of the statistics response delays, and are preparing a fix
- resolved Mar 30, 2026, 09:51 PM UTC
Our Engineering team identified an overloaded process with on our statistics endpoint. This was rectified and monitored, and the issue has now been resolved.
Minor March 23, 2026 Delays in Video Processing on Stream 3d 13h Stream - Transcoding Service
Started Mar 23, 2026, 07:50 PM UTC· resolved Mar 27, 2026, 09:00 AM UTC
- investigating Mar 23, 2026, 07:50 PM UTC
We are currently experiencing high demand for our free encoding services. Video processing times may be longer than usual. Premium encoding, existing videos, and delivery are not affected. Our team is actively monitoring the situation, thank you for your patience.
- resolved Mar 27, 2026, 09:00 AM UTC
We have expanded our transcoding capacity, transcoding delays have now cleared, and processing has normalized.
Minor March 19, 2026 Container Application Update Issues 3h 24m Magic Containers
Started Mar 19, 2026, 11:41 AM UTC· resolved Mar 19, 2026, 03:05 PM UTC
- investigating Mar 19, 2026, 11:41 AM UTC
Our Magic Containers team are currently investigating an issue with application updates. There may be deployment delays or failures on the platform as a result.
- resolved Mar 19, 2026, 03:05 PM UTC
Our Containers team found that a recent deployment had resulted in an unintended CPU throttling on new pod or app deployments. This has now been resolved, and the team has made mitigating changes to ensure this does not resurface.
Minor March 5, 2026 Log Forwarding Failures 13h 13m CDN Logging
Started Mar 05, 2026, 03:29 PM UTC· resolved Mar 06, 2026, 04:43 AM UTC
- investigating Mar 05, 2026, 03:29 PM UTC
Our Engineering team are aware of and currently working to address Log Forwarding failures. Any zones configured with Log Forwarding is affected. Standard logging is not affected.
- monitoring Mar 05, 2026, 11:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 06, 2026, 04:43 AM UTC
This incident has been resolved.
Minor March 3, 2026 CDN Log Delivery Delay 1d 4h CDN Logging
Started Mar 03, 2026, 10:12 AM UTC· resolved Mar 04, 2026, 02:32 PM UTC
- identified Mar 03, 2026, 10:12 AM UTC
Over the past few weeks, we've grown beyond the scale our previous CDN log delivery platform was originally designed to handle. As a result, customers are experiencing delays in log delivery. We've been working on a more robust, better-scaling ingest system, and that work is now complete. We expect the transition to be fully rolled out by Friday evening (UTC), March 6th.
- resolved Mar 04, 2026, 02:32 PM UTC
Migration to our new Logging Platform is now complete, and near real-time logs should be visible again. Unfortunately, we had to accelerate the migration timeline as our legacy platform began struggling much sooner than expected. Because of this, we made the difficult decision to complete the migration before fully backfilling the expected 3 days of retained logging history. At the moment, approximately 1.5 days of logs are available on the new platform. This will gradually increase and return to the full 3-day retention by Friday. The raw, unprocessed logs remain stored on the legacy logging platform. If you require access to these logs and have a valid justification, please submit a support ticket, and we will do our best to recover them on a case-by-case basis.
Minor March 2, 2026 Delayed Zone Configuration Updates 2h 3m Stream Service, API, CDN
Started Mar 02, 2026, 09:18 AM UTC· resolved Mar 02, 2026, 11:21 AM UTC
- investigating Mar 02, 2026, 09:18 AM UTC
We are currently looking into pull zone configuration delays. Existing configurations and platform traffic are not affected.
- monitoring Mar 02, 2026, 10:15 AM UTC
Our Engineering team has applied a fix, and a delayed pull zone backlog of configurations are now processing. We will monitor the situation.
- resolved Mar 02, 2026, 11:21 AM UTC
This issue is now resolved.
Major February 20, 2026 Disk Failure in Frankfurt 2d 2h Edge Storage
Started Feb 20, 2026, 04:13 PM UTC· resolved Feb 22, 2026, 07:11 PM UTC
- identified Feb 20, 2026, 04:13 PM UTC
We currently are experiencing an outage with one server within our German storage array. There may be isolated timeouts from Storage API, as well as timeouts on CDN, where no replication is enabled, or where some assets are uncached on the CDN network. Our Engineering team are working to restore the server.
- resolved Feb 22, 2026, 07:11 PM UTC
The issue affecting one server in our German storage array has been fully resolved. All services are now operating normally. We will continue monitoring to ensure stability.
Minor February 6, 2026 Pullzone Creation Failures 8m API
Started Feb 06, 2026, 02:02 PM UTC· resolved Feb 06, 2026, 02:10 PM UTC
- investigating Feb 06, 2026, 02:02 PM UTC
We are currently investigating an issue pertaining to creating new pull zones. Existing configurations and traffic are not effected.
- resolved Feb 06, 2026, 02:10 PM UTC
Our API team identified root cause and performed a deployment change on our network to resolve the issue.
Minor January 28, 2026 Stream API/Upload, Storage and CDN Partial Outage 55m Stream Service, Dashboard, Stream - Transcoding Service, API and 2 more
Started Jan 28, 2026, 11:39 PM UTC· resolved Jan 29, 2026, 12:35 AM UTC
- investigating Jan 28, 2026, 11:39 PM UTC
We identified a network issue pertaining to our Stream, API and Storage (Frankfurt) platform. CDN services with Frankfurt storage may have been partially affected. We are currently investigating the problem.
- resolved Jan 29, 2026, 12:35 AM UTC
This was caused by an upstream network provider experiencing a network outage. While CDN traffic was not affected, supporting services such as Stream, Storage and our Core API may have been intermittently returning timeout errors. This has now been rectified and plans are in motion to further build redundancy into these products.
Major January 15, 2026 Singapore CDN & Storage Network Outage 30m CDN, Edge Storage
Started Jan 15, 2026, 10:28 PM UTC· resolved Jan 15, 2026, 10:58 PM UTC
- identified Jan 15, 2026, 10:28 PM UTC
We are currently investigating connectivity issues affecting our Singapore location. CDN traffic will be re-balancing to other locations, but non-replicated storage services in Singapore will be offline. We will provide an update ASAP.
- monitoring Jan 15, 2026, 10:39 PM UTC
A fix has been implemented, and we are monitoring.
- resolved Jan 15, 2026, 10:58 PM UTC
This incident has been resolved.
Major December 11, 2025 Storage Issues in Brazil Region 6m Edge Storage
Started Dec 11, 2025, 08:56 AM UTC· resolved Dec 11, 2025, 09:02 AM UTC
- investigating Dec 11, 2025, 08:56 AM UTC
We are currently investigating a Storage outage within our Brazil storage nodes
- resolved Dec 11, 2025, 09:02 AM UTC
A transient networking issue was addressed, and the issue is now resolved.
Notice December 5, 2025 Ticketing System & Documentation Unavailable - Third-Party Outage 28m
Started Dec 05, 2025, 09:01 AM UTC· resolved Dec 05, 2025, 09:29 AM UTC
- identified Dec 05, 2025, 09:01 AM UTC
We’re currently experiencing an outage affecting our ticketing system and documentation portal. This disruption is caused by an ongoing third-party incident impacting multiple internet services and third-party tools, including our ticketing system. As a result, you may be unable to submit or view tickets, and some documentation pages may fail to load. We’re monitoring the status and will restore full functionality as soon as upstream services stabilize.
- resolved Dec 05, 2025, 09:29 AM UTC
The incident appears to be resolved.
Notice December 1, 2025 Delayed Billing Process 17h 49m
Started Dec 01, 2025, 02:56 PM UTC· resolved Dec 02, 2025, 08:45 AM UTC
- identified Dec 01, 2025, 02:56 PM UTC
We have identified an issue where a number of users may not have been billed correctly since 11:30AM CET Friday, and our Engineering team have identified the issue. Affected users will have billing delay processed over the next 24 hours or so, but any accounts moved into a negative balance state as a result of the correction will not have their account disabled for a period of time thereafter to avoid disruption to services.
- resolved Dec 02, 2025, 08:45 AM UTC
This incident has been resolved.
Minor November 28, 2025 API increased error rates 3h 52m API
Started Nov 28, 2025, 01:31 PM UTC· resolved Nov 28, 2025, 05:24 PM UTC
- identified Nov 28, 2025, 01:31 PM UTC
We are aware of increased error rates related to the bunny.net API CDN traffic delivery is not affected
- identified Nov 28, 2025, 02:37 PM UTC
Our Engineering team are continuing to work on the API issue. Platform delivery remains unaffected.
- investigating Nov 28, 2025, 03:33 PM UTC
Our Engineering team are continuing to investigate the matter.
- investigating Nov 28, 2025, 04:40 PM UTC
Our Engineering team are still working to resolve this issue.
- monitoring Nov 28, 2025, 05:05 PM UTC
We have implemented a fix, affected API services are now restored. We will monitor the situation.
- resolved Nov 28, 2025, 05:24 PM UTC
This incident has now been resolved.
Minor November 23, 2025 [Bunny DNS] Intermittent DNS Resolution Issues (Coco/Kiki) 3d 11h DNS
Started Nov 23, 2025, 10:23 PM UTC· resolved Nov 27, 2025, 10:01 AM UTC
- investigating Nov 23, 2025, 10:23 PM UTC
We are currently investigating an issue where some DNS queries are failing. Please note that the CDN is not impacted, and content delivery remains unaffected.
- identified Nov 23, 2025, 11:22 PM UTC
We have identified the issue. Coco has mostly recovered, but Kiki is still experiencing some minor issues. Our team is continuing to work toward full recovery and will provide further updates as they become available.
- identified Nov 24, 2025, 01:11 AM UTC
Coco is now stable and functioning as expected. However, Kiki is experiencing degraded performance, which may result in higher latency, which will resolve by itself. Our team is actively investigating and working on a solution to mitigate these issues. We will continue to provide updates as new information becomes available. Thank you for your patience and understanding.
- monitoring Nov 24, 2025, 08:33 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 24, 2025, 08:34 AM UTC
We are continuing to monitor for any further issues.
- resolved Nov 27, 2025, 10:01 AM UTC
This issue has now been fully resolved.
Notice November 18, 2025 Payment Gateway Timeouts 2h 33m Dashboard
Started Nov 18, 2025, 12:12 PM UTC· resolved Nov 18, 2025, 02:46 PM UTC
- investigating Nov 18, 2025, 12:12 PM UTC
We are currently affected by an outage from our payment provider gateway, causing payment failures on our dashboard.
- resolved Nov 18, 2025, 02:46 PM UTC
This incident has been resolved.
Minor November 7, 2025 Increased CDN response times some Regions 3h 18m CDN
Started Nov 07, 2025, 12:02 PM UTC· resolved Nov 07, 2025, 03:21 PM UTC
- identified Nov 07, 2025, 12:02 PM UTC
We have identified an issues within isolated regions that is causing sporadic slowdown on CDN requests. Affected Regions are tied down to: UK, NY, NG, GA, CA, WA, PL, TX, SE, AT and SE
- monitoring Nov 07, 2025, 12:03 PM UTC
A fix has been deployed and the issue has now subsided.
- resolved Nov 07, 2025, 03:21 PM UTC
This incident has now been resolved