Bunny had 47 outages in the last 2 years totaling 225h 35m of downtime — averaging 1.9 incidents per month.
There were 47 Bunny outages since November 7, 2025 totaling 225h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.
We're currently investigating intermittent issues when listing/uploading to Storage zones in DE and failed uploads in Stream.
A fix has been implemented and we are monitoring the results.
This issue has now been resolved.
We are investigating a network issue that lasted approximately 10 minutes and affected the availability of the Frankfurt Storage and CDN region
All affected services have been stable, we are continuing to monitor
Root Cause behind this incident was a core network outage on one of our major Frankfurt providers that made a large number of Bunny servers in Frankfurt unreachable between 02:36 and 02:44 UTC. We haven't observed any further issues since 02:44 UTC, nor expect any further issues due to this and will be resolving this incident at this time.
We are currently investigating Database performance degradation in some regions, our Engineering team are currently investigating root cause.
Our Engineering team has identified a process load issue which has now been resolved. The team are now monitoring the situation
This incident has now been resolved.
We're investigating performance degradation within our CDN Logging infrastructure, impacting our CDN Logging offering.
A suboptimal log query had put a lot of load to an infrastructure component affecting performance of the whole system. The query has been isolated. We're observing better throughput, but will be monitoring the situation for the next few hours.
This incident has been resolved
We are currently investigating degraded optimizer processing, causing increased latency in serving assets on CDN. This issue sits under image transformation and asset compression only.
A subset of optimizer workers exhibited disk performance issues, impacting Optimizer software's throughput. A fix has been deployed to all servers sharing this same hardware model and performance is back at normal levels again.
We are currently investigating intermittent timeouts with Bunny dashboard access (Login) and API responses within Poland
Network performance issues caused by an upstream provider have been mitigated via traffic rerouting. All services and connection timeouts have returned to normal.
We are currently investigating an issue causing synchronization delays across our CDN. Our team is actively working to identify the cause and restore normal operations. We will provide further updates as more information becomes available. We apologize for any inconvenience this may cause.
The synchronization delays have been resolved, and normal operations have been restored. We will continue monitoring the service to ensure everything remains stable.
This incident has been resolved.
We have been made aware of increased processing time in video encoding queues. We're working on alleviating the underlying issue.
We have noted improvement in transcoding process delays, and are monitoring the situation.
Video encoding delays have now been fully resolved.
We are currently aware of an issue of failed payment attempts on our billing dashboard on user accounts. Our team are working to restore its functionality.
A fix has been deployed for the issue affecting payment attempts on the billing dashboard. The service has been restored, and we are currently monitoring the situation to ensure everything continues to operate as expected.
The issue affecting payment attempts on the billing dashboard has been resolved. Our monitoring has confirmed that the service is operating normally.
Our Engineering team are currently investigating an issue on our Stream platform of playback failures on our embedded players, as well as upload failures to our platform.
We have identified a backend database issue which had caused a timeout across our video servers (to include our player and uploading process). The problem was rectified and we are now monitoring the situation.
We are observing some isolated issues on the back of the fix. We are working to fully restore the process on our platform.
We have confirmed that all services have fully resumed. Our Engineering team are currently monitoring the situation. Playback has now fully resumed without issue. New uploads during the outage have failed and thus would need re-uploading. Existing transcoding videos were not lost, however the status reported on some of these videos may be inaccurate as a result.
This issue is now fully resolved. Our Engineering team have identified additional guardrails to prevent this specific issue from happening in future.
We are currently observing performance degradation with a Tier 1 transit provider in the Los Angeles area due to multiple fiber cuts on their network. This has impacted connectivity between the Bunny Optimizer LA cluster and a small number of US CDN PoPs. Traffic has been rerouted to minimize the impact.
This incident has been resolved.
We have identified an issue with our Database controller, that our Engineering team are working to restore. Databases already online are not affected and will continue operating normally, but idle Databases or Database management is currently unavailable.
Our Engineering team are continuing to work on the issue. Additionally, we are aware of some working Databases failing during this outage. This is related and our team are also working to address this.
The issue has been resolved and the affected services have been restored. Our Engineering team will continue monitoring the platform to ensure everything remains stable.
After monitoring the affected services, we have confirmed that Database management and idle Database activation are operating normally.
We are currently investigating elevated error rates on the Storage API in our London, UK region. Some API operations may be affected as a result.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating intermittent playback failures on Stream libraries, specifically with Basic DRM enabled. This does not impact existing underlying storage, or other video library types (Enterprise DRM or non DRM).
We have identified a process on a single server causing Basic DRM transformation failures, and was the cause of intermittent video freezes/500s. This has been rectified by the Engineering team.
We are currently investigating an issue where users are unable to log in to the Bunny.net dashboard. Services themselves are not disrupted.
The login issue has now been resolved following a fix deployed by our Frontend team.
We are currently investigating a Storage API incident on our German nodes. API Upload/List/Deletions may be affected as a result.
We identified an failing database process on the Storage layer, which has now been resolved by our Engineering team.
We are currently investigating reports of issues affecting the dashboard and certain services. Our engineering team is actively investigating the situation. We will share more information as soon as it becomes available.
Between 18:34 and 18:57 UTC, a transient connectivity incident affecting one of our upstream providers impacted Storage services and the Core API in Europe. The issue has been resolved. No data loss occurred, as the incident was limited to network connectivity. We are actively monitoring the situation and are working with our upstream provider to gather additional details about the incident.
This incident has been resolved.
We are currently investigating an issue affecting Magic Containers and Databases. Our engineering team is actively working to identify the cause and restore normal service. Further updates will be provided as they become available.
Service has been restored and affected systems are operating normally. We are continuing to monitor the platform closely to confirm stability and ensure there are no remaining impacts.
This incident has been resolved.
We identified intermittent issues affecting the Shield API that may have caused occasional errors for some users. A fix has been implemented, and the service has returned to normal operation. We are currently monitoring to ensure continued stability.
This incident has been resolved.
We have identified an issue with free certificate issuance and renewals for custom CDN domains.
We have identified an issue with free certificate issuance and renewals for custom CDN domains. This is due to an issue currently experienced by the Let's Encrypt service. Existing certificates on custom domains will continue to function as normal - however new and cert renewals via our free certificate option may experience errors to the certificate issuance. You can follow https://letsencrypt.status.io/ for more details.
As per Lets Encrypt status page, this has been resolved - we similarly have observed no degradation/failures on certificate renewals since their update went out.
We are currently investigating reports of delays affecting synchronization and the propagation of configuration changes. Our team is actively investigating the issue and working to determine its scope and impact. We will provide additional updates as soon as more information becomes available.
Our team has identified the underlying cause of the issue and has implemented a fix. The affected processes are now recovering, and pending changes are continuing to propagate. As a result, some synchronization and configuration propagation delays may still be observed while the platform returns to normal operation. We are actively monitoring the recovery and will provide another update once processing has normalized.
All pending configuration changes have propagated across the CDN.
We have identified an issue on free cert issuance and renewals for custom CDN domains. We have observed a delay from Lets Encrypt API endpoint causing these delays. Existing certificates on custom domains will continue to function as normal - however new and cert renewals via our free certificate option may experience a delay to the certificate issuance.
We no longer see delays stemming from Lets Encrypt and the issue is considered resolved.
We are currently investigating a service degradation affecting Stream. Users may experience delays with video uploads, video fetching operations, and transcoding jobs. Playback, delivery, and management of existing videos are not affected and continue to operate normally. Our engineering team is actively working to identify the cause and restore full service. Further updates will be provided as they become available.
We are seeing normal processing resume for newly submitted video uploads and transcoding jobs. Some videos that entered processing during the incident may remain delayed. Our team is actively reviewing and working through the remaining affected jobs while continuing to monitor the service. Further updates will be provided as they become available.
This incident has been resolved.
We're currently investigating an issue causing the Optimizer to serve a number of 5XX errors. We're investigating this as a matter of priority and we will provide updates here as soon as we can.
This incident has been resolved.
We've been observing 25 to 30 nodes in various PoPs around the world exhibiting constant delays with syncing their configuration since yesterday evening. We've depooled all impacted nodes as a temporary workaround and working on a permanent fix.
A fix is being staged on a subset of affected nodes. Impacted nodes are since identifying the issue isolated from CDN traffic and only receiving test traffic. Further updates will be provided after testing concludes and deployment to all affected nodes is complete.
The fix has been deployed to all nodes. We will be readding the missing nodes to the pool today.