Some commercial construction loans showing inaccurate information

Update timeline

1. investigating Feb 12, 2026, 09:14 PM UTC

   Status: Investigating We are currently investigating the cause of an incident impacting CLA, causing some commercial construction loans to be imported with inaccurate information, leaving users unable to take certain actions. At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue. Affected components Project Administration (Degraded performance) Draw & Budget Management (Degraded performance)

2. identified Feb 12, 2026, 10:20 PM UTC

   Status: Identified We have identified the cause of the incident impacting CLA, causing some commercial construction loans to have been imported with inaccurate information, leaving users unable to take certain actions. We are working on a solution that will restore full functionality. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue. Affected components Project Administration (Degraded performance) Draw & Budget Management (Degraded performance)

3. resolved Feb 13, 2026, 02:02 AM UTC

   Status: Resolved We have resolved the incident impacting CLA that caused some commercial construction loans to be imported with inaccurate information, which prevented users from taking certain actions. The affected loans have been corrected, and full functionality has been restored. We sincerely apologize for any inconvenience this may have caused and appreciate your patience while we worked through the resolution. If you have any questions or continue to experience issues, please reach out to our Support team. Affected components Project Administration (Operational) Draw & Budget Management (Operational)