Builder.io Outage History

Builder.io is up right now

There were 2 Builder.io outages since March 17, 2026 totaling 9h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.builder.io

Minor March 20, 2026

Investigating elevated p99 latency

Detected by Pingoru
Mar 20, 2026, 01:42 PM UTC
Resolved
Mar 20, 2026, 09:42 PM UTC
Duration
8h
Affected: Content Delivery APIs
Timeline · 6 updates
  1. investigating Mar 20, 2026, 01:42 PM UTC

    p99 latency is elevated across the Content API

  2. identified Mar 20, 2026, 03:14 PM UTC

    We have identified a likely cause of the elevated p99 latency affecting the Content API. Customers may be experiencing slow API responses and timeouts/errors. Our team is actively investigating and working on a fix. We will provide another update as soon as we have more information.

  3. monitoring Mar 20, 2026, 04:53 PM UTC

    We have identified that the elevated p99 latency on the Content API was caused by latency introduced by our upstream database provider. We are actively monitoring performance and will provide another update as soon as we have more information.

  4. identified Mar 20, 2026, 06:49 PM UTC

    We have determined that the elevated p99 latency on the Content API is caused by an issue with our upstream database provider. We are actively working with them to resolve the issue and will provide another update as soon as we have more information.

  5. identified Mar 20, 2026, 08:49 PM UTC

    We are still working with our upstream database provider to resolve the elevated p99 latency on the Content API. We will share another update as soon as information is available.

  6. resolved Mar 20, 2026, 09:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 17, 2026

Service Distruption affecting Projects

Detected by Pingoru
Mar 17, 2026, 07:17 PM UTC
Resolved
Mar 17, 2026, 08:20 PM UTC
Duration
1h 2m
Affected: Projects
Timeline · 5 updates
  1. investigating Mar 17, 2026, 07:17 PM UTC

    We are currently investigating an issue affecting the initialization of new branches and Projects, as well as Projects that have not been active in the past 2 hours. Affected users may experience delays or failures when attempting to load or run these Projects. Our engineering team is actively investigating the root cause.

  2. identified Mar 17, 2026, 07:54 PM UTC

    We have identified the root cause of the issue affecting the creation of new branches and Projects, along with Projects that have been inactive for more than 2 hours. Our engineering team is actively working on a fix. We will continue to provide updates as progress is made.

  3. monitoring Mar 17, 2026, 08:02 PM UTC

    A fix has been deployed for the issue affecting the creation of new branches and Projects, along with Projects that have been inactive for more than 2 hours. We are seeing Projects and branches functioning as expected and are actively monitoring the results. If you are still experiencing issues, please try again in a few minutes. We will provide a final update once the incident is fully resolved.

  4. monitoring Mar 17, 2026, 08:07 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 17, 2026, 08:20 PM UTC

    This incident has been resolved. The issue affecting the creation of new branches and Projects, along with Projects that have been inactive for more than 2 hours, is no longer impacting users. All Projects and branches are functioning as expected. We apologize for any inconvenience this may have caused. If you continue to experience any issues, please reach out to our support team.

Read the full incident report →

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