Builder.io incident

Issues Creating New Branches for Projects

Minor Resolved View vendor source →

Builder.io experienced a minor incident on September 1, 2026 affecting Projects, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 04:02 PM UTC
Resolved
Sep 01, 2026, 04:40 PM UTC
Duration
38m
Detected by Pingoru
Sep 01, 2026, 04:02 PM UTC

Affected components

Projects

Update timeline

  1. investigating Sep 01, 2026, 04:02 PM UTC

    We’re investigating an issue affecting the creation of new branches in Projects. Some users may encounter errors or delays when attempting to create a branch. Existing projects and branches remain available. We’ll provide another update as soon as we have more information.

  2. monitoring Sep 01, 2026, 04:22 PM UTC

    New branch creation in Projects has returned to normal. We’re monitoring to ensure it remains stable.

  3. resolved Sep 01, 2026, 04:40 PM UTC

    The issue affecting new branch creation in Projects has been resolved. New branches are being created normally, and the service remains stable.