Builder.io Outage History
Builder.io is up right nowPingoru has recorded 50 incidents for Builder.io: 5 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 2 of 744 (0%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 0 | 0 of 575 (0%) |
Incidents, newest first
Minor May 27, 2025 Partial Outage due to dependant service 2h 23m Content Management and Web App
Started May 27, 2025, 02:47 PM UTC· resolved May 27, 2025, 05:10 PM UTC
- identified May 27, 2025, 02:47 PM UTC
We are experiencing partial outage on the webapp side due to our feature flag provider being down
- resolved May 27, 2025, 05:10 PM UTC
This incident has been resolved.
Minor May 22, 2025 Projects branch creation down 2h 47m Projects
Started May 22, 2025, 08:32 PM UTC· resolved May 22, 2025, 11:19 PM UTC
- identified May 22, 2025, 08:32 PM UTC
There is currently an issue with an external provider that prevents users from creating any new Projects branches. We are working with our provider to bring this functionality back online.
- monitoring May 22, 2025, 10:26 PM UTC
A fix has been implemented and we are currently monitoring. Branch creation should function as intended.
- resolved May 22, 2025, 11:19 PM UTC
The underlying cause of the issue affecting Projects branch creation has been successfully addressed. All functionality has been restored and is operational at this time.
Notice April 24, 2025 Outbound emails not being sent 20h 3m
Started Apr 24, 2025, 02:04 PM UTC· resolved Apr 25, 2025, 10:08 AM UTC
- identified Apr 24, 2025, 02:04 PM UTC
Due to an integration issue with our email provider, outbound emails from Builder.io are not being sent currently. That includes user invite emails as well as form submission emails. We are working with our provider to bring this functionality back online.
- resolved Apr 25, 2025, 10:08 AM UTC
This incident has been resolved.
Notice April 5, 2025 WebApp Outage 1h 54m Figma Import, Code Generation, Content Management and Web App
Started Apr 05, 2025, 08:12 AM UTC· resolved Apr 05, 2025, 10:07 AM UTC
- investigating Apr 05, 2025, 08:12 AM UTC
We are experiencing an issue in the webapp. Details to be followed soon
- resolved Apr 05, 2025, 10:07 AM UTC
This incident has been resolved.
Notice March 12, 2025 Content API Partial outage 39m Content Delivery APIs
Started Mar 12, 2025, 08:36 AM UTC· resolved Mar 12, 2025, 09:15 AM UTC
- investigating Mar 12, 2025, 08:36 AM UTC
We are noticing high latency and higher than normal error rates with our underlying caching infrastructure. We are currently investigating the root cause
- resolved Mar 12, 2025, 09:15 AM UTC
This incident has been resolved.
Notice February 19, 2025 High error rate on content API 6h 30m Content Delivery APIs
Started Feb 19, 2025, 04:02 AM UTC· resolved Feb 19, 2025, 10:32 AM UTC
- investigating Feb 19, 2025, 04:02 AM UTC
We have noticed a higher than normal error rate on the content api, along with increased latencies. We are currently investigating the issue.
- monitoring Feb 19, 2025, 07:18 AM UTC
An underlying infrastructure was having issues. We have rolled out a fix to change it and are monitoring the status. Content APIs should now be back to normal, other APIs are being evaluated
- resolved Feb 19, 2025, 10:32 AM UTC
The underlying infrastructure issue is now resolved; all service availability should be resumed. Further details will be provided at a later stage.
Major February 10, 2025 Failure to finish Figma Imports –
Started Feb 10, 2025, 10:00 PM UTC· resolved Feb 10, 2025, 10:00 PM UTC
- resolved Feb 11, 2025, 02:17 PM UTC
Figma Imports were unable to complete due to an issue processing images inside of the Figma plugin. The plugin was rolled back.
Minor December 10, 2024 GraphQL API partial outage –
Started Dec 10, 2024, 09:00 PM UTC· resolved Dec 10, 2024, 09:00 PM UTC
- resolved Dec 12, 2024, 05:10 PM UTC
When the GraphQL API was deployed to release a performance improvement in model field selection, a regression was introduced for customers who only selected the content model from the model, which is a primary usecase of our Gatsby integration. This resulted in the API returning results with an empty content field. The GraphQL API was rolled back to fix the issue.
Major December 9, 2024 Partial outage of APIs 47m Content Delivery APIs, Content Management and Web App
Started Dec 09, 2024, 10:32 AM UTC· resolved Dec 09, 2024, 11:19 AM UTC
- identified Dec 09, 2024, 11:13 AM UTC
We are currently experiencing errors across our API due to an issue in one of our infrastructure components.
- resolved Dec 09, 2024, 11:24 AM UTC
The source of the issue has been identified and the problem is now resolved. All systems are back to normal.
Minor November 29, 2024 Content API p99 latency regression 1h 4m Content Delivery APIs
Started Nov 29, 2024, 06:06 PM UTC· resolved Nov 29, 2024, 07:11 PM UTC
- investigating Nov 29, 2024, 06:06 PM UTC
We are currently investigating this issue.
- investigating Nov 29, 2024, 06:29 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 29, 2024, 06:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 29, 2024, 07:11 PM UTC
This incident has been resolved.