Builder.io experienced a major incident on October 20, 2025 affecting AWS cloudfront, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
AWS cloudfront
Update timeline
- identified Oct 20, 2025, 03:47 PM UTC
An upstream incident impacting our platform has been reported. The issue is related to AWS experiencing severe issues: https://health.aws.amazon.com/health/status
- identified Oct 20, 2025, 03:51 PM UTC
The issue is related to AWS experiencing some issues: https://health.aws.amazon.com/health/status
- resolved Oct 20, 2025, 04:13 PM UTC
We have implemented a temporary workaround to avoid the service which has the AWS dependency to avoid the AWS outages.