Builder.io incident

Performance Degradation for Projects due to Upstream Provider

Minor Resolved View vendor source →

Builder.io experienced a minor incident on December 4, 2025 affecting Projects and Fly.io Machines API, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 06:27 PM UTC
Resolved
Dec 04, 2025, 08:36 PM UTC
Duration
2h 8m
Detected by Pingoru
Dec 04, 2025, 06:27 PM UTC

Affected components

ProjectsFly.io Machines API

Update timeline

  1. identified Dec 04, 2025, 06:27 PM UTC

    We are currently experiencing performance degradation due to issues with an upstream provider. This may impact the responsiveness or availability of certain Cloud Projects. Our team is actively monitoring the situation and we will provide updates as more information becomes available.

  2. monitoring Dec 04, 2025, 07:46 PM UTC

    The upstream provider has implemented a fix for the issue causing performance degradation. We are closely monitoring the situation to ensure full stability. We will continue to provide updates as needed.

  3. resolved Dec 04, 2025, 08:36 PM UTC

    The issue with the upstream provider has been fully resolved. System performance has returned to normal, and all affected services are operating as expected.