Builder Prime incident
The platform is currently experiencing an outage
Resolved after 12 minutes, affecting Web and Mobile Apps and API and 1 more, on November 9, 2026.
Resolving this for now since the app continues to perform normally. The app was unavailable for a little less than 10 minutes in total, and we sincerely apologize for any inconvenience. We are continuing to work through the root cause to ensure this won't happen again.
Affected components
Update timeline
- investigating Nov 09, 2026, 06:15 PM UTC
We are investigating with highest urgency
- monitoring Nov 09, 2026, 06:19 PM UTC
The application is recovered and we are working on identifying root cause and monitoring to ensure the app stays available.
- resolved Nov 09, 2026, 06:28 PM UTC
Resolving this for now since the app continues to perform normally. The app was unavailable for a little less than 10 minutes in total, and we sincerely apologize for any inconvenience. We are continuing to work through the root cause to ensure this won't happen again.
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