Bugfender incident

Service Outage

Critical Resolved View vendor source →

Bugfender experienced a critical incident on September 20, 2025 affecting Web dashboard (dashboard.bugfender.com) and Log ingestion API, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2025, 05:18 PM UTC
Resolved
Sep 20, 2025, 06:48 PM UTC
Duration
1h 29m
Detected by Pingoru
Sep 20, 2025, 05:18 PM UTC

Affected components

Web dashboard (dashboard.bugfender.com)Log ingestion API

Update timeline

  1. identified Sep 20, 2025, 05:18 PM UTC

    We’re currently experiencing an outage, there's a connectivity problem in the data center and the provider is working on a fix.

  2. resolved Sep 20, 2025, 06:48 PM UTC

    This incident has been resolved.