Bugfender experienced a notice incident on June 13, 2024 affecting Private instances (us), lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Private instances (us)
Update timeline
- investigating Jun 13, 2024, 09:26 AM UTC
Our log processing infrastructure is running behind which is causing that the logs sent to our servers are not shown in the dashboard. No logs have been lost, and we're working to process them as soon as possible.
- resolved Jun 13, 2024, 09:50 AM UTC
After a more thorough investigation, this was a monitoring failure and we can not identify any issues with the service performance. We will continue to monitor closely for the next hours, but it looks like a false alarm.