Bugfender incident

Log Processing Delay

Minor Resolved View vendor source →

Bugfender experienced a minor incident on October 15, 2024 affecting Log ingestion API, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2024, 12:13 PM UTC
Resolved
Oct 15, 2024, 12:33 PM UTC
Duration
20m
Detected by Pingoru
Oct 15, 2024, 12:13 PM UTC

Affected components

Log ingestion API

Update timeline

  1. investigating Oct 15, 2024, 12:23 PM UTC

    Our log processing infrastructure is running behind which is causing that the logs sent to our servers are not shown in the dashboard. No logs have been lost, and we're working to process them as soon as possible.

  2. resolved Oct 15, 2024, 12:33 PM UTC

    We have identified and resolved the issue. Thank you for your patience.