Bugfender experienced a minor incident on March 24, 2025 affecting Log ingestion API, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Log ingestion API
Update timeline
- investigating Mar 24, 2025, 02:08 PM UTC
We're experiencing an outage and are currently looking into the issue.
- identified Mar 24, 2025, 02:14 PM UTC
The dashboard is operational. Our log processing infrastructure is running behind due to a database migration that is taking longer than planned. This is causing that the logs sent to our servers are not shown in the dashboard. No logs have been lost, they will be sent by end-user devices as soon as the API is back up. We're working on a prompt resolution.
- identified Mar 24, 2025, 03:02 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 24, 2025, 03:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 24, 2025, 03:57 PM UTC
This incident has been resolved.