Bugfender experienced a minor incident on April 8, 2025 affecting Log ingestion API, lasting 5h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 08, 2025, 07:23 AM UTC
We are currently experiencing degraded performance in our log processing pipeline. Customers may notice delays in log availability on the Bugfender dashboard and APIs. Our engineering team is actively investigating the issue and working on mitigation strategies. Log data is still being ingested and no data loss is expected at this time. We will provide further updates as we progress.
- investigating Apr 08, 2025, 07:23 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 08, 2025, 07:36 AM UTC
The issue affecting log processing performance has been identified and resolved. Log ingestion and availability are now operating normally. Our team will continue to monitor the system closely to ensure stability. No data loss occurred during the incident.
- monitoring Apr 08, 2025, 07:36 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 08, 2025, 08:13 AM UTC
The earlier issue affecting log processing performance has been fully resolved. All systems are now functioning normally.