Bugfender experienced a critical incident on April 23, 2025 affecting Web dashboard (dashboard.bugfender.com), lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Web dashboard (dashboard.bugfender.com)
Update timeline
- investigating Apr 23, 2025, 09:06 AM UTC
We are currently investigating the issue, a new deployment is causing problems with users not being able to login. Logs are being processed as usual, so no data is lost.
- monitoring Apr 23, 2025, 09:18 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 23, 2025, 09:53 AM UTC
This incident has been resolved.