Bucks County Community College incident

10/20/2025 - Systems Outage - Brightly

Critical Resolved View vendor source →

Bucks County Community College experienced a critical incident on October 20, 2025 affecting Brightly, lasting 5h 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 01:54 PM UTC
Resolved
Oct 20, 2025, 07:41 PM UTC
Duration
5h 47m
Detected by Pingoru
Oct 20, 2025, 01:54 PM UTC

Affected components

Brightly

Update timeline

  1. investigating Oct 20, 2025, 01:54 PM UTC

    Brightly, the college's Physical Plant work order request system is currently unavailable due to the ongoing issues with Amazon Web Services(AWS). ITS is monitoring the situation and will post updates as they become available. Thanks, Help Desk and Services Center

  2. investigating Oct 20, 2025, 01:56 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 20, 2025, 07:41 PM UTC

    This incident has been resolved.