Bucks County Community College incident

10/20/2025 - Systems Outage - Canvas

Critical Resolved View vendor source →

Bucks County Community College experienced a critical incident on October 20, 2025 affecting Canvas, lasting 11h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 01:34 PM UTC
Resolved
Oct 21, 2025, 12:49 AM UTC
Duration
11h 14m
Detected by Pingoru
Oct 20, 2025, 01:34 PM UTC

Affected components

Canvas

Update timeline

  1. investigating Oct 20, 2025, 01:34 PM UTC

    Canvas is experiencing issues due to an ongoing AWS incident. The Canvas vendor, Instructure, is working on recovering as soon as possible. You can follow the status of the issue at https://health.aws.amazon.com/health/status and https://status.instructure.com/ Thanks, Help Desk and Services Center

  2. investigating Oct 20, 2025, 07:44 PM UTC

    Update - We are continuing to work with AWS looking into our Canvas, Mastery Connect and other Instructure products being down Oct 20, 2025 - 13:23 MDT

  3. resolved Oct 21, 2025, 12:49 AM UTC

    This incident has been resolved.