Bucks County Community College incident

1/22/2024 - Systems Outage - OneLogin

Resolved after 12 minutes, affecting OneLogin - SSO Handler, on January 22, 2024.

resolved Jan 22, 2024, 03:51 PM UTC

Status update from OneLogin regarding Admin Service, API Service, Desktop SSO, OneLogin Desktop Service, OneLogin Portal App, Portal, Single Sign-On Service, PKI in US Operating Region; Message: End users should be able to login as expected. Normal functionality has been restored and we will continue to monitor.

Started
Jan 22, 2024, 03:39 PM UTC
Resolved
Jan 22, 2024, 03:51 PM UTC
Duration
12m
Detected by Pingoru
Jan 22, 2024, 03:39 PM UTC

Affected components

OneLogin - SSO Handler

Update timeline

  1. investigating Jan 22, 2024, 03:39 PM UTC

    OneLogin is currently experiencing issues. The vendor is Investigating degraded performance and is working to resolve the situation as quickly as possible. OneLogin engineers have identified an issue with Single Sign-On Services, some customers may be experiencing degraded performance.

  2. resolved Jan 22, 2024, 03:51 PM UTC

    Status update from OneLogin regarding Admin Service, API Service, Desktop SSO, OneLogin Desktop Service, OneLogin Portal App, Portal, Single Sign-On Service, PKI in US Operating Region; Message: End users should be able to login as expected. Normal functionality has been restored and we will continue to monitor.

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