Bucks County Community College incident

1/25/2024 - Systems Maintenance Outage - Colleague

Resolved after 7 hours 48 minutes, affecting Colleague UI, on January 26, 2024.

postmortem Jan 26, 2024, 12:41 PM UTC

The issue affecting Colleague/Self Service has been resolved. All systems are available and fully operational.

Started
Jan 26, 2024, 04:50 AM UTC
Resolved
Jan 26, 2024, 12:39 PM UTC
Duration
7h 48m
Detected by Pingoru
Jan 26, 2024, 04:50 AM UTC

Affected components

Colleague UI

Update timeline

  1. investigating Jan 26, 2024, 04:50 AM UTC

    ITS is currently investigating an issue with Self Service. We will update with more information as it becomes available. Thanks for your patience, Help Desk and Services Center

  2. resolved Jan 26, 2024, 12:39 PM UTC

    This incident has been resolved.

  3. postmortem Jan 26, 2024, 12:41 PM UTC

    The issue affecting Colleague/Self Service has been resolved. All systems are available and fully operational.

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