Bucks County Community College incident
10/15/2024 - Systems Outage - OneLogin
Resolved after 8 hours 25 minutes, affecting OneLogin - SSO Handler, on October 15, 2024.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Oct 15, 2024, 12:56 PM UTC
We are experiencing issues with logging in through OneLogin which affects the majority of Bucks systems. We are working to get a status from the vendor and will update this alert as soon as we receive additional information. Thanks, Help Desk and Services Center
- investigating Oct 15, 2024, 01:17 PM UTC
October 15, 2024 6:15 AM PDT Investigating Service Disruption We continue to investigate the service disruption which is impacting our Single Sign-On services.
- investigating Oct 15, 2024, 02:35 PM UTC
October 15, 2024 7:27 AM PDT Investigating Service Disruption Engineers continue to investigate the service disruption with the highest priority.
- monitoring Oct 15, 2024, 04:39 PM UTC
Services are slowly returning to normal. Please continue to have patience as our vendor works through their issues.
- monitoring Oct 15, 2024, 09:20 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 15, 2024, 09:21 PM UTC
This incident has been resolved.
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