Bucks County Community College incident
10/16/2024 - Systems Outage - OneLogin
Resolved after 1 day, affecting OneLogin - SSO Handler, on October 16, 2024.
October 16, 2024 8:43 AM PDT Investigating Degraded Performance We continue to see improvements. Many users are successfully accessing the portal page and other services are working as normal.
Affected components
Update timeline
- investigating Oct 16, 2024, 01:18 PM UTC
October 16, 2024 6:06 AM PDT Investigating Degraded Performance OneLogin Engineers have identified an issue with Single Sign-On Services; some customers may be experiencing degraded performance. We are working to quickly restore service.
- investigating Oct 16, 2024, 02:15 PM UTC
October 16, 2024 7:06 AM PDT Investigating Degraded Performance Teams are investigating the ongoing issue, there is no current ETA for a resolution.
- identified Oct 16, 2024, 02:58 PM UTC
October 16, 2024 7:47 AM PDT Investigating Degraded Performance Our Team has started to remediate the situation and an increasing number of users are successfully accessing the portal page, other services are working as normal.
- monitoring Oct 16, 2024, 04:26 PM UTC
October 16, 2024 8:43 AM PDT Investigating Degraded Performance We continue to see improvements. Many users are successfully accessing the portal page and other services are working as normal.
- resolved Oct 17, 2024, 01:24 PM UTC
This incident has been resolved.
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