Bucks County Community College incident

02/26/2025 - Systems Outage - Slack

Resolved after 22 hours 7 minutes, affecting Slack, on February 26, 2025.

investigating Feb 26, 2025, 09:37 PM UTC

Slack update; We're continuing to diligently work on database shard repair and have made progress on restoring affected replicas, though users may still be experiencing impact. We are continuing to operate urgently to restore full functionality and we appreciate your continued patience. Feb 26, 4:35 PM EST

Started
Feb 26, 2025, 03:59 PM UTC
Resolved
Feb 27, 2025, 02:06 PM UTC
Duration
22h 7m
Detected by Pingoru
Feb 26, 2025, 03:59 PM UTC

Affected components

Slack

Update timeline

  1. investigating Feb 26, 2025, 03:59 PM UTC

    Slack is investigating reports of trouble connecting or loading Slack, we'll provide another update once we have news to share. Thanks, Help Desk and Services Center

  2. investigating Feb 26, 2025, 09:37 PM UTC

    Slack update; We're continuing to diligently work on database shard repair and have made progress on restoring affected replicas, though users may still be experiencing impact. We are continuing to operate urgently to restore full functionality and we appreciate your continued patience. Feb 26, 4:35 PM EST

  3. resolved Feb 27, 2025, 02:06 PM UTC

    This incident has been resolved.

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