Bucks County Community College incident

7/2/2025 - Degraded Performance - OneLogin

Resolved after 2 hours 55 minutes, affecting OneLogin - SSO Handler, on July 2, 2025.

identified Jul 02, 2025, 01:44 PM UTC

OneLogin Engineers have identified an issue with Single Sign-On Services, some customers may be unable to reach their portal. We are working to quickly restore service. The following information is posted on the https://www.onelogin.com/status page. The times below are in Pacific Daylight Time Active Incident InvestigatingOneLogin Engineers have identified an issue with Single Sign-On Services; some customers may be experiencing degraded performance. We are working to quickly restore service. Incident Type:Degraded Performance Affected Components:Portal,Single Sign-On Service Affected Locations:us Operating Region July 02, 2025 6:22 AM PDT Investigating Degraded Performance OneLogin Engineers have identified an issue with Single Sign-On Services; some customers may be experiencing degraded performance. We are working to quickly restore service. Thanks, Help Desk and Services Center

Started
Jul 02, 2025, 01:44 PM UTC
Resolved
Jul 02, 2025, 04:40 PM UTC
Duration
2h 55m
Detected by Pingoru
Jul 02, 2025, 01:44 PM UTC

Affected components

OneLogin - SSO Handler

Update timeline

  1. identified Jul 02, 2025, 01:44 PM UTC

    OneLogin Engineers have identified an issue with Single Sign-On Services, some customers may be unable to reach their portal. We are working to quickly restore service. The following information is posted on the https://www.onelogin.com/status page. The times below are in Pacific Daylight Time Active Incident InvestigatingOneLogin Engineers have identified an issue with Single Sign-On Services; some customers may be experiencing degraded performance. We are working to quickly restore service. Incident Type:Degraded Performance Affected Components:Portal,Single Sign-On Service Affected Locations:us Operating Region July 02, 2025 6:22 AM PDT Investigating Degraded Performance OneLogin Engineers have identified an issue with Single Sign-On Services; some customers may be experiencing degraded performance. We are working to quickly restore service. Thanks, Help Desk and Services Center

  2. resolved Jul 02, 2025, 04:40 PM UTC

    This incident has been resolved.

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