Bucks County Community College incident
8/28/2025- System Outage - Incontact
Resolved after 24 minutes, affecting Incontact, on August 28, 2025.
The college's call center system Incontact, is experiencing service interruptions causing users to be unable to access the college's Help Desk and various call centers by phone. ITS is monitoring this outage for updates. For immediate Help Desk service, please email the Help Desk at help.desk.bucks.edu. Thanks, Help Desk and Services Center
Affected components
Update timeline
- investigating Aug 28, 2025, 09:16 PM UTC
The college's call center system Incontact, is experiencing service interruptions causing users to be unable to access the college's Help Desk and various call centers by phone. ITS is monitoring this outage for updates. For immediate Help Desk service, please email the Help Desk at help.desk.bucks.edu. Thanks, Help Desk and Services Center
- resolved Aug 28, 2025, 09:40 PM UTC
This incident has been resolved.
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