Resolved after 2 hours 13 minutes, affecting Website, on October 23, 2026.
The upstream provider has implemented a fix and is monitoring the results. BS&A Cloud users should see performance return to normal. We will continue to monitor and will post a final update once the issue is resolved.
Affected components
Update timeline
- identified Oct 23, 2026, 04:23 PM UTC
Some users may experience slower load times or intermittent errors when accessing BS&A Cloud due to an issue with one of our upstream network providers. This issue is not isolated to BS&A and is affecting a number of websites and online services in the Eastern US. BS&A Cloud remains operational. Our team is closely monitoring the provider’s progress and will share updates as more information becomes available.
- monitoring Oct 23, 2026, 04:43 PM UTC
The upstream provider has implemented a fix and is monitoring the results. BS&A Cloud users should see performance return to normal. We will continue to monitor and will post a final update once the issue is resolved.
- resolved Oct 23, 2026, 06:37 PM UTC
This incident has been resolved.
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